The Modernization of the Nursing Workforce: Valuing the healthcare assistant

Paperback | September 2, 2012

byIan Kessler, Paul Heron, Sue Dopson

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The Modernization of the Nursing Workforce: Valuing the healthcare assistant is based on recently completed research exploring the role of healthcare assistants (HCA) in acute hospitals. Whilst a support role working alongside registered nurses has been a longstanding feature of the NHS, thecontemporary HCA role has become increasingly central to the process of health service modernization. The role is now assuming even greater importance as the ramifications of financial constraints, restructuring and other pressures on the NHS play out. The HCA role is unregulated and low paid, but by taking-on direct care tasks from registered nurses, the role has become politically sensitive. The HCA remains a cheap and flexible source of labour, but the unregulated role encourages dilemmas and public scrutiny over risk and patient safety. Thebook explores how public policy reform of the health service feeds through to impact upon the management and structure of the healthcare workforce. More specifically, the book provides a timely evidence base for the extended and growing use of the HCA role. The book draws upon a multi-method research design from four geographically located hospital trusts in England, which during a three year period saw over 270 staff interviewed, focus groups and interviews with over 100 patients, some 275 hours of ward-based observation, and detailed survey responsesfrom over 3,000 members of staff and hospital patients. The unusual richness of the data allows a definitive examination of who undertakes the HCA role, its shape, nature and diversity, along with the consequences for those with a stake in the role - hospital managers, the assistants themselves, the patients they care for and the nurses they workalongside, making The Modernization of the Nursing Workforce: Valuing the healthcare assistant essential reading for health care studies and public management communities, and those charged with training and education policy.

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The Modernization of the Nursing Workforce: Valuing the healthcare assistant is based on recently completed research exploring the role of healthcare assistants (HCA) in acute hospitals. Whilst a support role working alongside registered nurses has been a longstanding feature of the NHS, thecontemporary HCA role has become increasingly...

Ian Kessler worked as a research officer at civil service trade union, the Institution of Professional Civil Servants, before becoming a senior lecturer at Bristol and Thames Polytechnics. He joined the University of Oxford in 1990 and has produced a range of publications from research on reward strategies, employee communications, hum...

other books by Ian Kessler

Format:PaperbackDimensions:264 pages, 9.21 × 6.14 × 0.56 inPublished:September 2, 2012Publisher:Oxford University PressLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0199694133

ISBN - 13:9780199694136

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Table of Contents

ForewordGlossary and abbreviationsIntroduction1. Understanding the healthcare assistant role2. Healthcare assistants: policy objectives and evidence base3. Research focus, design and methods4. Healthcare assistants as a strategic resource5. Backgrounds of healthcare assistants6. The shape and nature of the healthcare assistant role7. Consequences for healthcare assistants8. Consequences for nurses9. Consequences for patients10. Summary and conclusionsReferencesAppendix