The New Consultation: developing doctor-patient communication

Paperback | June 11, 2003

byDavid Pendleton, Theo Schofield, Peter Tate

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The Consultation, published almost 20 years ago by the same authors, has been completely rewritten. The New Consultation will be an essential aid for all doctors and their educators to increase the effectiveness of their consultations and to help to make them more patient-centred. It includestheoretical background as well as practical help for both consulters and teachers. The consultation is 'the central act of medicine': the meeting between the patient and the doctor. The first part of the book takes the reader from the context of the consultation in society and with the medical profession, to the intimacy of the consulting room, and then delves into its processes.The reader is invited to share the individual perspectives of doctor and patient and to consider what will lead to positive outcomes. The last chapter of the first section puts all these factors together and provides a coherent, evidence-based description of the processes needed for an effectiveconsultation for the patient, the doctor, and society. The second part of the book takes the reader into the practicalities of learning and teaching effective consultations. It starts with a brief description of the evidence for effective teaching and outlines the authors' experience of teaching in this way with over 1,000 doctors. Realizing that manydoctors organize their own self-directed learning, the authors have included a chapter that enables individuals to develop their own consulting technique. Help is offered for teachers of the consultation in both undergraduate and postgraduate settings. The consultation is now assessed by a number ofthe royal medical colleges to measure competence and there is a chapter on these issues. The last chapter discusses the difficulties that many doctors still have in conducting patient-centred consultations and makes some suggestions for effective implementation of skills.

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From the Publisher

The Consultation, published almost 20 years ago by the same authors, has been completely rewritten. The New Consultation will be an essential aid for all doctors and their educators to increase the effectiveness of their consultations and to help to make them more patient-centred. It includestheoretical background as well as practical ...

David Pendleton is Chairman, Edgecumbe Consulting Group, Bristol, UK. Theo Schofield is a General Practitioner, Director of Communication, the Ethox Centre, University of Oxford. Peter Tate is a General Practitioner and Convenor, RCGP Exam Board. Peter Havelock is a General Practitioner and Associate Advisor, Postgraduate Dental and M...

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Format:PaperbackDimensions:152 pages, 9.21 × 6.14 × 0.35 inPublished:June 11, 2003Publisher:Oxford University PressLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0192632884

ISBN - 13:9780192632883

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Table of Contents

1. Introduction2. The cycle of care3. The context of the consultation4. Understanding the patient5. Understanding the doctor6. Understanding the consultation7. Learning and teaching about the consultation8. Putting the tasks into practice9. Teaching in educational settings10. Describing and assessing consultations11. Implementation of the approach to teaching and learning

Editorial Reviews

`The text is well written, succinct, well organised, and comprehensive.'JAMA