The New IT Outsourcing Landscape: From Innovation to Cloud Services

Hardcover | May 15, 2012

EditorLeslie P. Willcocks, Mary C. Lacity

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Written by the world's leading academics in the outsourcing field, this books gives the most recent overview of developments in research and practice. It focuses on new practices in innovation, offshoring, onshoring, capabilities, project management and cloud services, offering a distinctive theory of outsourcing.

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Written by the world's leading academics in the outsourcing field, this books gives the most recent overview of developments in research and practice. It focuses on new practices in innovation, offshoring, onshoring, capabilities, project management and cloud services, offering a distinctive theory of outsourcing.

LESLIE P. WILLCOCKS Professor of Technology Work and Globalization, Director of the Outsourcing Unit, and Head of the Information Systems and Innovation Group in the Department of Management, at the London School of Economics and Political Science, UK. He is co-author of 33 books and has published over 190 refereed papers in journals ...

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Format:HardcoverDimensions:360 pages, 8.5 × 5.51 × 0.03 inPublished:May 15, 2012Publisher:Palgrave Macmillan UKLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0230358810

ISBN - 13:9780230358812

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Table of Contents

List of Tables
List of Figures
Acknowledgements
Notes on Contributors
Introduction – The Emerging IT Outsourcing Landscape; L.Willcocks & M.Lacity
PART I: THE OUTSOURCING LANDSCAPE
Mapping the IT Outsourcing Landscape: Review and Future Directions; M.Lacity, S.Khan, A.Yan & L.Willcocks
Theory In Outsourcing: The New Challenge; M.Lacity, S.Khan & L.Willcocks
PART II: SIX THEMES AND NEW DIRECTIONS
Innovation - Step Change in Outsourcing: Towards Collaborative Innovation; E.Whitley & L.Willcocks
Projects – Managing Escalation in IT Outsourcing; D.Kovasznai & L.Willcocks
Offshoring – Cross Cultural Strategies; P.Abbott, Y.Q.Zheng, R.Dhu & L.Willcocks
Onshoring – What About Rural Outsourcing? M.Lacity, J.Rottman & S.Khan
Capabilities – The Neglected Role of Middle Management in Outsourcing and Offshoring; L.Willcocks & C.Griffiths
Cloud On The Landscape - Promises and Challenges; W.Venters, E.Whitley, L.Willcocks & J.Hindle
Index