The Outsourcing Process: Strategies for Evaluation and Management by Ronan McIvorThe Outsourcing Process: Strategies for Evaluation and Management by Ronan McIvor

The Outsourcing Process: Strategies for Evaluation and Management

byRonan McIvor

Hardcover | August 8, 2005

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Outsourcing has become an increasingly important issue for many organisations. This book provides a framework for an up-to-date understanding of the outsourcing process and the key issues associated with it. It integrates a number of contemporary topics including benchmarking, buyer-supplier relationships, organisational behaviour, competitor analysis, and technology influences. The analysis draws upon both empirical research and real case studies. The author starts by providing guidelines as to when outsourcing is appropriate and what its implications will be, before moving on to explain how outsourcing is implemented. The benefits of both successful outsourcing and the risks and consequences of outsourcing failure are outlined. The book is ideal for use by postgraduate students studying the area of outsourcing. It would also benefit industry managers who are considering outsourcing or who already have outsourcing programmes in place.
RONAN MCIVOR is a Senior Lecturer at the University of Ulster.
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Title:The Outsourcing Process: Strategies for Evaluation and ManagementFormat:HardcoverDimensions:338 pages, 9.72 × 6.85 × 1.18 inPublished:August 8, 2005Publisher:Cambridge University PressLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0521844118

ISBN - 13:9780521844116

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Table of Contents

1. Introduction; 2. The trend towards outsourcing; 3. Theoretical influences on outsourcing; 4. The outsourcing process: a framework for evaluation and management; 5. Determining the current boundary of the organisation; 6. Activity importance analysis; 7. Capability analysis; 8. An analysis of the strategic sourcing options; 9. Developing the relationship strategy; 10. Establish, manage and evaluate the relationship; 11. Outsourcing experiences at Telco; 12. Conclusions.

Editorial Reviews

"Outsourcing has become an increasingly important issue for many organizations. This book provides a framework for an up-to-date understanding of the process and the key issues associated with it. It integrates a number of contemporary topics, including benchmarking, buyer-supplier relationships, organizational behavior, competitor analysis, and technology influences."Abstracts of Public Administration, Development, and the Environment.