The Oxford Handbook of Professional Service Firms by Laura EmpsonThe Oxford Handbook of Professional Service Firms by Laura Empson

The Oxford Handbook of Professional Service Firms

EditorLaura Empson, Daniel Muzio, Joseph Broschak

Paperback | April 15, 2017

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Over the past three decades the Professional Service Firm (PSF) sector has emerged as one of the most rapidly growing, profitable, and significant in the global economy. In 2013 the accountancy, management consulting, legal, and architectural sectors alone generated revenues of US$ 1.6trillion and employed 14 million people.PSFs play an important role in developing human capital, creating innovative business services, reshaping government institutions, establishing and interpreting the rules of financial markets, and setting legal, accounting and other professional standards. The study of PSFs can offer insights intothe contemporary challenges facing organizations within the knowledge economy, and deepen understanding of more conventional organizations. Despite their significance, however, PSFs have until recently remained very much in the shadows of organizational and management research.The Oxford Handbook of Professional Service Firms marks the coming of age of PSF scholarship with a comprehensive and integrative exploration of current research and thinking on PSFs, featuring contributions from internationally renowned scholars in the fields of organizational and managementstudies. It is divided into three distinct sections - the professions, the firms, and the professionals that work within them - and covers subjects from governance and leadership to regulation, entrepreneurship, and diversity.Bringing together a broad range of empirical and theoretical perspectives, the Handbook offers many potentially important insights into the contemporary challenges of organizations in the knowledge economy and suggests new lines of inquiry that may shed further light on the activities andperformance of PSFs and the professionals who work within them.
Laura Empson is Professor in the Management of Professional Service Firms at Cass Business School, London, and Director of the Cass Centre for Professional Service Firms. Her current research focuses on leadership dynamics in PSFs and is funded by a major grant from the ESRC. Her previous ESRC-funded study was of changing forms of gove...
Title:The Oxford Handbook of Professional Service FirmsFormat:PaperbackDimensions:560 pagesPublished:April 15, 2017Publisher:Oxford University PressLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:019879956X

ISBN - 13:9780198799566

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Table of Contents

1. Laura Empson, Daniel Muzio, Joseph P. Broschak, and Bob Hinings: IntroductionPart I: Professional Service Firms in Context2. Roy Suddaby and Daniel Muzio: Theoretical Perspectives on the Professions3. Sigrid Quack and Elke Schussler: Dynamics of Regulation of Professional Service Firms: National and Transnational Developments4. Mehdi Boussebaa and Glenn Morgan: Internationalization of Professional Service Firms: Drivers, Forms and Outcomes5. Ian Kirkpatrick and Mirko Noordegraaf: Organisations and Occupations: Towards Hybrid Professionalism in PSFs?6. Ronit Dinovitzer, Hugh Gunz, and Sally Gunz: Professional Ethics: Origins, applications and developments7. Andrew von Nordenflycht, Namrata Malhotra and Timothy Morris: Sources of Homogeneity and Heterogeneity across Professional ServicesPart II: Professional Service Firms: Management and Organization8. Laura Empson and Ann Langley: Leadership and Professionals: Multiple Manifestations of Influence in Professional Service Firms9. Huseyin Leblebici and Peter D. Sherer: Governance in Professional Service Firms: From Structural and Cultural to Legal Normative Views10. John Mawdsley and Deepak Somaya: Strategy and Strategic Alignment in Professional Service Firms11. Michael Barrett and Bob Hinings: Service Innovation in Professional Service Firms: A Review and Future Research Directions12. Markus Reihlen and Andreas Werr: Entrepreneurship and Professional Service Firms13. William S. Harvey and Vincent-Wayne Mitchell: Marketing and reputation within professional service firms14. Joseph P. Broschak: Client Relationships in Professional Service Firms15. Mari Sako: Outsourcing and Offshoring of Professional ServicesPart III: Professional Service Firms: Individuals And Interactions16. Laurie Cohen: Interplay of Professional, Bureaucratic and Entrepreneurial Career Forms in PSF's17. Heidi K. Gardner: Teamwork and Collaboration in Professional Service Firms: Evolution, Challenges, and Opportunities18. Mats Alvesson, Dan Karreman and Kate Sullivan: Professional Service Firms and Identity19. James Faulconbridge: Knowledge and Learning in Professional Service Firms20. Hilary Sommerlad and Louise Ashley: Diversity and Inclusion in Professional Service Firms21. Juani Swart, Nina Katrin Hansen, and Nicholas Kinnie: Strategic Human Resource Management and Performance Management in Professional Service Firms