The Practice of Outsourcing: From Information Systems to BPO and Offshoring

Hardcover | August 15, 2009

EditorMary C. Lacity, Leslie P. Willcocks

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This book presents a close look at the main developments in IT, business processes and offshore outsourcing. The authors study these topics in both theory and practice, exploring the rising prominence of outsourcing with a multi-dimensional, contextual perspective.

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This book presents a close look at the main developments in IT, business processes and offshore outsourcing. The authors study these topics in both theory and practice, exploring the rising prominence of outsourcing with a multi-dimensional, contextual perspective.

MARY CECELIA LACITY is a Professor of Information Systems and International Business Fellow at the University of Missouri-St. Louis. She has written ten books, including Offshore Outsourcing of IT Work, (Palgrave, 2008; co-author Joe Rottman) and Global Sourcing of Business and IT Services (Palgrave, 2006; co-author Leslie Willcocks)....

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Format:HardcoverDimensions:288 pages, 8.81 × 5.69 × 1.38 inPublished:August 15, 2009Publisher:Palgrave MacmillanLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0230205410

ISBN - 13:9780230205413

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