The Practice of Outsourcing: From Information Systems to BPO and Offshoring by Mary C. Lacity

The Practice of Outsourcing: From Information Systems to BPO and Offshoring

byMary C. Lacity, Leslie P. Willcocks

Hardcover | June 25, 2009

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about

This book presents a close look at the main developments in IT, business processes and offshore outsourcing. The authors study these topics in both theory and practice, exploring the rising prominence of outsourcing with a multi-dimensional, contextual perspective.

About The Author

MARY CECELIA LACITY is a Professor of Information Systems and International Business Fellow at the University of Missouri-St. Louis. She has written ten books, including Offshore Outsourcing of IT Work, (Palgrave, 2008; co-author Joe Rottman) and Global Sourcing of Business and IT Services (Palgrave, 2006; co-author Leslie Willcocks)....

Details & Specs

Title:The Practice of Outsourcing: From Information Systems to BPO and OffshoringFormat:HardcoverDimensions:288 pages, 8.5 × 5.51 × 0 inPublished:June 25, 2009Publisher:Palgrave Macmillan UKLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0230205410

ISBN - 13:9780230205413

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