The Quality Business: Quality Issues in the Smaller Firm by Robert BlackburnThe Quality Business: Quality Issues in the Smaller Firm by Robert Blackburn

The Quality Business: Quality Issues in the Smaller Firm

byRobert Blackburn, James Curran

Hardcover | January 22, 1998

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This book is the first to seriously consider quality issues in smaller firms, based upon well-conducted research and careful theorizing. Subjects covered include:
* the relevance of formal quality standards such as BS 5750 to small firms
* definitions and implementations of 'quality' in a business context, from formal standards to Total Quality Management
* interviews with a selected sample of over 150 owner-managers
* detailed case studies of small firms
* analysis of self-generated quality strategies
* the variety of formal methods of quality control.
Title:The Quality Business: Quality Issues in the Smaller FirmFormat:HardcoverDimensions:248 pages, 8.5 × 5.51 × 1 inPublished:January 22, 1998Publisher:Taylor and Francis

The following ISBNs are associated with this title:

ISBN - 10:0415146089

ISBN - 13:9780415146081

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