The Six Sigma Way Team Fieldbook: An Implementation Guide for Process Improvement Teams: An…

Paperback | January 4, 2002

byPeter Pande, Robert Neuman, Roland Cavanagh

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This companion guide to the bestselling The Six Sigma Way focuses on the project improvement teams that do the real, in-the-trenches work of Six Sigma—measuring performance, improving quality and saving millions in the process.

The Six Sigma Way Team Fieldbook is a highly practical reference for team leaders and members, outlining both the methods that have made Six Sigma successful and the basic steps a team must follow in an improvement effort. Written by three veteran trainers of Six Sigma “Black Belts” and teams at GE, Sun Microsystems, and Sears, this hands-on guide helps teams obtain the skills they need to identify a product, service, or process that needs improvement or redesign; gather data on the process and the rate of defects; find ways to improve quality up to a Six Sigma level—just 3.4 defects per million; and much more.

* Includes dozens of data-gathering forms and Six Sigma tools and worksheets
* Describes key improvement methods in a concise “how-to” format with checklists and tips

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From the Publisher

This companion guide to the bestselling The Six Sigma Way focuses on the project improvement teams that do the real, in-the-trenches work of Six Sigma—measuring performance, improving quality and saving millions in the process.The Six Sigma Way Team Fieldbook is a highly practical reference for team leaders and members, outlining both ...

From the Jacket

A Hands-On Implementation Guide to the Bestselling The Six Sigma WaySix Sigma is today's most talked-about, and successful, business improvement initiative. The Six Sigma Way Team Fieldbook goes beyond theory to explain the tools and procedures a project leader or team needs to implement a Six Sigma improvement project. Designed as a ...

Peter S. Pande, Robert S. Neuman, and Roland R. Cavanagh wrote the bestselling The Six Sigma Way. Pande is president of Pivotal Resources, Inc., a leading organizational improvement consulting and training firm. He is an experienced executive consultant and has helped guide Six Sigma initiatives at major corporations. Neuman is a con...

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Format:PaperbackDimensions:300 pages, 9.2 × 7.4 × 0.99 inPublished:January 4, 2002Publisher:McGraw-Hill EducationLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0071373144

ISBN - 13:9780071373142

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Extra Content

Table of Contents

A Guide to the Sigma Team Fieldbook.

Part I: What A Six Sigma Project Team Needs To Know Before It Gets Started.

Chapter 1: A New Way to An Old Vision: The Six Sigma System.

Chapter 2: Bicycle Riding and the Art of Six Sigma Management.

Chapter 3: Six Secrets About Six Sigma Teams.

Chapter 4: Three Ways to Six Sigma: Strategies to Improve, Create, and Manage Processes.

Chapter 5: Get It Right the First Time! Selecting Winning Six Sigma Projects.

Part II: A Five-Step Guide to Leading A Six Sigma Project Team Through DMAIC (Define, Measure, Analyze, Improve, Control).

Chapter 6: Define the Opportunity: Identifying and Scoping Six Sigma Projects.

Chapter 7: None of Us is as Smart as All of Us: Leading the Six Sigma Team Through the Define State of the Project.

Chapter 8: "You Can't Measure What We Do!" Measuring Process Performance and Refining the Problem Statement.

Chapter 9: Storm Clouds Ahead: Guiding the Six Sigma Team in the Measurement Stage of the Project.

Chapter 10: "Call for Sherlock Holmes!" Analyzing Data and Investigating Causes.

Chapter 11: Normal Data and Team Norms: Guiding the Six Sigma Team Through the Analyze Stage of the Project.

Chapter 12: Improving the Process: Creating, Selecting, and Implementing Solutions.

Chapter 13: "At Last, We're a Team!" Guiding the Six Sigma Team Through the Improve Stage.

Chapter 14: Controlling the Improved Process.

Chapter 15: The Party's Over: Celebrating the Team's Success.

Chapter 16: How to Avoid Failure.

Conclusion: What Difference Did the Team Make?

Power Tool Worksheets.

Glossary of Six Sigma Team Terms.