The Skilled Helper by Gerard EganThe Skilled Helper by Gerard Egan

The Skilled Helper

byGerard Egan, Wilma Schroeder

Paperback | February 20, 2008

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Internationally recognized for its successful approach to effective helping, Egan's text emphasizes the collaborative nature of the therapist-client relationship and uses a practical, three-stage model that drives client problem-managing and opportunity-developing action. This new Canadian edition incorporates familiar examples and recognizes the uniquely Canadian experience of law, multiculturalism and diversity, as well as policies and programs. The authors have drawn examples from a wide range of both formal and informal counseling contexts. The Skilled Helper masterfully leads readers step-by-step through the counseling process, given them a feeling for the complexity inherent in any helping relationship. As readers begin to understand the various steps of the helping model, they are able to improve their competence and confidence measurably.
Gerard Egan, Ph.D., is Emeritus Professor of Psychology and Organizational Studies at Loyola University of Chicago. He has written over a dozen books and currently writes in the areas of communication, counseling, business and organization effectiveness, management development, the management of innovation and change, leadership and or...
Title:The Skilled HelperFormat:PaperbackDimensions:480 pages, 9.25 × 6.31 × 0.63 inPublished:February 20, 2008Publisher:Nelson College IndigenousLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0176441522

ISBN - 13:9780176441524

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Rated 5 out of 5 by from A must to have Working in the social field I found this book extremely useful, a must to have. Very practical, and very eye opening.
Date published: 2016-11-03

Table of Contents

Part One: Laying the Groundwork Chapter 1: Introduction to Helping Contexts of Helping: A Very Brief History What Helping Is About Challenges for the Helping Professions The Professional Curriculum Moving From Smart to Wise: Managing the Shadow Side of Helping Chapter 2: Overview of the Helping Model Rational Problem Solving and Its Limitations The Skilled Helper Model: A Problem Management/ Opportunity Development Approach to Helping Stage I: The Current Picture-"Whats Going On?"-Help Clients Clarify the Key Issues Calling for Change Stage II: The Preferred Picture-"What Do I Want?"- Help Clients Identify, Choose, and Shape Problem- Managing Goals Stage III: The Way Forward-"How Do I Get What I Need or Want?"-Help Clients Develop Strategies and Plans for Accomplishing Goals The Action Arrow-"How Do I Make It All Happen?"- Help Clients Implement Their Plans "How Are We Doing?"-Ongoing Evaluation of the Helping Process Flexibility in the Use of the Model Problem Management: A Human Universal Using the Model as a "Browser": The Search for Best Practice Understanding and Dealing With the Shadow Side of Helping Models Chapter 3: The Helping Relationship: Values in Action The Helping Relationship The Relationship as a Working Alliance The Values That Drive the Helping Relationship Values and EthicsValues, Diversity, and Multiculturalism A Working Charter: The Client-Helper Contract Shadow-Side Realities in the Helping Relationship Part Two: The Therapeutic DialogueChapter 4: Communication: The Skills of Tuning in and Actively Listening to Clients The Importance of Dialogue in Helping I. Visibly Tuning In: The Importance of Empathic Presence II. Active Listening: The Foundation of Understanding Processing What You Hear: The Thoughtful Search for Meaning Listening to Oneself: The Helpers Internal Conversation The Shadow Side of Listening to Clients The Shadow Side of Communication Skills-Part 1 Chapter 5: Communicating Empathy: Working Hard at Understanding Clients The Three Dimensions of Responding Skills: Perceptiveness, Know-How, and Assertiveness Sharing Empathic Highlights: Communicating Understanding to Clients Principles for Sharing Empathic Highlights Tactics for Communicating Highlights The Shadow Side of Sharing Empathic Highlights The Importance of Empathic Relationships Chapter 6: The Art of Probing and Summarizing The Art of Probing The Art of Summarizing: Providing Focus and Direction The Shadow Side of Communication Skills-Part 2 Chapter 7: Helping Clients Challenge Themselves Challenge: The Basic Concept Blind Spots Linking Challenge to Action The Shadow Side of Challenging Chapter 8: Challenging Skills and the Wisdom to Use Them Well Specific Challenging Skills From Smart to Wise: Guidelines for Effective Challenging Linking Challenge to Action Challenge and the Shadow Side of Helpers Chapter 9: Helping Difficult Clients Move Forward: Reluctance, Resistance, and Resilience Difficult Clients: Reluctance and Resistance Reluctance: Misgivings about Change Resistance: Reacting to Coercion The Role of Psychological Defenses in Reluctance and Resistance Principles for Managing Reluctance and Resistance Help Clients Tap Into Their Resilience Part Three: The Stages and Tasks of the Helping Model Chapter 10: Stage I: Help Clients Tell Their Stories An Introduction to Stage I Task 1: Help Clients Tell Their Stories-"What Are My Concerns?" Task 2: Help Clients Develop New Perspectives and Reframe Their Stories-"What Am I Overlooking or Avoiding?" Task 3: Help Clients Work on Issues That Make a Difference-"What Problems, if Managed, Will Help Me Most?" Is Stage I Sometimes Enough? Chapter 11: Introduction to Stages II and III: Decisions, Goals,