The Social Study of Information and Communication Technology: Innovation, Actors, and Contexts

Paperback | July 15, 2004

EditorChrisanthi Avgerou, Claudio CiborrabyFrank Land

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This book is a useful text for advanced students of MIS and ICT courses, and for those studying ICT in related areas: Management and Organization Studies, Cultural Studies, and Technology and Innovation.As ICTs permeate every sphere of society - business, education, leisure, government, etc. - it is important to reflect the character and complexity of the interaction between people and computers, between society and technology. For example, the user may represent a much broader set of actors than'the user' conventionally found in many texts: the operator, the customer, the citizen, the gendered individual, the entrepreneur, the 'poor', the student. Each actor uses ICT in different ways.This book examines these issues, deploying a number of methods such as Actor Network Theory, Socio-Technical Systems, and phenomenological approaches. Management concerns about strategy and productivity are covered together with issues of power, politics, and globalization. Topics range fromlong-standing themes in the study of IT in organizations such as implementation, strategy, and evaluation, to general analysis of IT as socio-economic changeA distinguished group of contributors, including Bruno Latour, Saskia Sassen, Robert Galliers, Frank Land, Ian Angel, and Richard Boland, offer the reader a rich set of perspectives and ideas on the relationship between ICT and society, organizational knowledge and innovation.

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This book is a useful text for advanced students of MIS and ICT courses, and for those studying ICT in related areas: Management and Organization Studies, Cultural Studies, and Technology and Innovation.As ICTs permeate every sphere of society - business, education, leisure, government, etc. - it is important to reflect the character a...

Chrisanthi Avgerou is Professor of Information Systems at the London School of Economics and Political Science. Her main research interests concern the relationship of information technology (IT) to organizational change, and the role of IT in socio-economic development. She is vice-chair of the IFIP Technical Committee 9 on social im...
Format:PaperbackDimensions:306 pages, 9.21 × 6.14 × 0.73 inPublished:July 15, 2004Publisher:Oxford University PressLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0199253528

ISBN - 13:9780199253524

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Table of Contents

Chrisanthi Avgerou, Claudio Ciborra, and Frank Land: IntroductionPart I: Foundations1. Claudio Ciborra: Encountering Information Systems as a Phenomenon2. Ian O.Angell and Fernando M. Ilharco: Solution is the Problem: A Story of Transitions and Opportunities3. Bruno Latour: On Using ANT for Studying Information Systems: A (Somewhat) Socratic Dialogue4. Saskia Sassen: Towards a Sociology of Information TechnologyPart II: Theories at Work5. Ole Hanseth: Knowledge as Infrastructure6. Richard J. Boland, Jr.: An Ecology of Distributed Practice Involving Knowledge Work7. Eric Monteiro: Actor Network Theory and Cultural Aspects of Interpretive Studies8. Jannis Kallinkos: Farewell to Constructivism: Technology and Context-Embedded Action9. Chrisanthi Avgerou and Shirin Madon: Framing IS Studies: Understanding the Context of IS InnovationPart III: Substantive Issues and Applications10. Robert Hunter Wade: Bridging the Digital Divide: New Route to Development or New Form of Dependency11. Steve Smithson and Prodromos Tsiavos: Re-Constructing Information Systems Evaluation12. Robert D. Galliers: Reflections on Information Systems Strategizing13. Richard L. Baskerville and Frank Land: Socially Self-Destructing Systems