Total Quality Management in Education

Kobo ebook | May 1, 2002

bySallis, Edward

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This text has been written for managers in higher education as well as for headteachers and deputy heads in the school sector.;"Total quality management" (TQM) is a philosophy and a methodology that is widely used in business, and increasingly in education, to manage change or other processes. With the pressure for change and quality in education never more acute, this book provides an opportunity for readers in education to acquaint themselves with TQM.;Revised and updated, this edition introduces the key concepts of TQM in the education context. It discusses organizational, leadership and teamwork issues and the tools and techniques of TQM. This text should help educators develop a framework for quality management in their school, college, department or university.

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From the Publisher

This text has been written for managers in higher education as well as for headteachers and deputy heads in the school sector.;"Total quality management" (TQM) is a philosophy and a methodology that is widely used in business, and increasingly in education, to manage change or other processes. With the pressure for change and quality i...

Format:Kobo ebookPublished:May 1, 2002Publisher:RoutledgeFalmerLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0203417011

ISBN - 13:9780203417010

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