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Following a brief pause after the economic crisis, health expenditure is rising again in most OECD countries. Yet, a considerable part of this health expenditure makes little or no contribution to improving people's health. In some cases, it even results in…

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9780415893428
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This innovative and popular text provides a clear pathway to developing public relations campaigns and other types of strategic communication. Implementing the pragmatic, in-depth approach of the previous editions, author Ronald D. Smith presents a step-by-step…

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Thinking about using PRINCE2 to manage your projects or preparing for PRINCE2 training? Need a rounded introduction to help you get to grips with the basics? PRINCE2 For Beginners: from introduction to passing your Foundation exam is the perfect start. This…
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The definitive practical guide to choosing the optimum manufacturing process, written for students and engineers.Process Selection provides engineers with the essential technological and economic data to guide the selection of manufacturing processes. This fully…

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This book provides a short, concise overview of lean work design, which sees lean systems as the result of a systematic implementation of appropriate work processes. It discusses lean tools, but views tools only as a means of achieving a desirable work design and…

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WANT TO GROW YOUR PRACTICE IN THE NEW ECONOMY? Examine what you are doing today and diagnose the best treatment for your practice moving forward. You know the Great Recession created big problems for many dentists. It exposed dental practices to inefficient and…
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This book comprehensively discusses the concept of total quality management and six sigma. Survival in an ambitious and modern environment requires the organizations to cautiously organize their activities related to quality management. Total Quality Management…
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Project management is seen as a critical skill across a broad range of disciplines. Yet most people, regardless of educational background, have never received training in how to plan, manage, and execute projects. Project Management Essentials contains tried and…

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Hailed by Time magazine as the "leading evangelist of quality," Philip Crosby has emerged as one of the century's greatest management thinkers. Now, in this autobiography, the person most responsible for the quality revolution in American business shares the…
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Together with the 'Engineering Applications' student text, this pack provides a complete resource for undergraduate EA courses. To enable lecturers to have control over the information available to students all the project briefs for the course, and supporting…