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Vital tools for implementing Lean Six Sigma--what they are, how they work, and which to use The Lean Six Sigma Pocket Toolbook is today's most complete and results-based reference to the tools and concepts needed to understand, implement, and leverage Lean Six…

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How to speed up business processes, improve quality, and cut costs in any industry In factories around the world, Toyota consistently makes the highest-quality cars with the fewest defects of any competing manufacturer, while using fewer man-hours, less on-hand…
Paperback

|December 21, 2012

$109.83 online

$133.76

save 17%

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This innovative and popular text provides a clear pathway to developing public relations campaigns and other types of strategic communication. Implementing the pragmatic, in-depth approach of the previous editions, author Ronald D. Smith presents a step-by-step…

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This book represents a practical guide to ethical decision-making tailored specifically to the needs of those who practice and study public relations. It traces the development of ethical theory from ancient Greece through the works of Socrates, Plato, and…

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2016 winner of  the SHINGO RESEARCH AND PROFESSIONAL PUBLICATION AWARD, Developing Lean Leaders at all Levels: A Practical Guide is a management Must Read. The Lean Leadership Development Model (LLDM) presented in this book is intuitive, and aligns well with…
Hardcover

|January 7, 2014

$42.66 online

$54.95

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The Definitive Work on Six Sigma—Revised and Fully Updated Upon its publication in 2000, The Six Sigma Way was among the very first books to clearly explain the impressive benefits of Six Sigma’s improvement-driven and customer-centric approach to…

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1+1 = 100 will show how partnerships with employees, design engineering and product development, sales and marketing, operations and supply chain and even the community outside the company are essential to success. The book guides readers through developing,…

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This book integrates theories, research insights, practices, as well as current issues and cases into a comprehensive guide for internal communication managers and organizational leaders on how to communicate effectively with internal stakeholders, build…
Paperback

|June 27, 2016

$97.90

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ISO 9001: 2015 In Brief provides an introduction to quality management systems for students, newcomers and busy executives, with a user friendly, simplified explanation of the history, the requirements and benefits of the new standard. This short,…

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This book is intended to provide project management office (PMO) executives’ practical information to promote enterprise Agile for business value compatibility within their organization. The primary benefit of this book is to promote a sense of…

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Anticipate and solve problems within your business This book is a practical and accessible guide to understanding and implementing the Ishikawa diagram, providing you with the essential information and saving time. In 50 minutes you will be able to: • Recognize…

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"Modern" integrated value chains need not necessarily exclude the smallest producers as this book aims to explain in detail by case studies. The issue is particularly topical in India, where modern retailing has come to the scene only recently and the majority of…