TQM for Training by Elaine BiechTQM for Training by Elaine Biech

TQM for Training

byElaine Biech

Hardcover | January 1, 1994

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A guide to applying TQM's quality focus, customer and process orientation, data measurements, and team approach to any organization's human resources development operations. Includes numerous examples of TQM training successes in the private sector, government agencies, and nonprofits. Annotation c. by Book News, Inc., Portland, Or.
Title:TQM for TrainingFormat:HardcoverDimensions:9.29 × 6.25 × 0.9 inPublished:January 1, 1994Publisher:McGraw

The following ISBNs are associated with this title:

ISBN - 10:0070052107

ISBN - 13:9780070052109


From Our Editors

One of the best ways to bring Total Quality Management to an organization is thruogh those who oversee training. Biech, a specialist in custom designed programs, shows readers how to use the principles of TQM--a powerful, customer-oriented, team-driven philosophy--in training. Offers motivating examples of real-life TMQ successes. Illustrated.