TQM for Training

Hardcover | January 1, 1994

byElaine Biech

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A guide to applying TQM's quality focus, customer and process orientation, data measurements, and team approach to any organization's human resources development operations. Includes numerous examples of TQM training successes in the private sector, government agencies, and nonprofits. Annotation c. by Book News, Inc., Portland, Or.

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From Our Editors

One of the best ways to bring Total Quality Management to an organization is thruogh those who oversee training. Biech, a specialist in custom designed programs, shows readers how to use the principles of TQM--a powerful, customer-oriented, team-driven philosophy--in training. Offers motivating examples of real-life TMQ successes. Illu...

From the Publisher

A guide to applying TQM's quality focus, customer and process orientation, data measurements, and team approach to any organization's human resources development operations. Includes numerous examples of TQM training successes in the private sector, government agencies, and nonprofits. Annotation c. by Book News, Inc., Portland, Or.

Format:HardcoverDimensions:9.29 × 6.25 × 0.9 inPublished:January 1, 1994Publisher:McGraw

The following ISBNs are associated with this title:

ISBN - 10:0070052107

ISBN - 13:9780070052109

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From Our Editors

One of the best ways to bring Total Quality Management to an organization is thruogh those who oversee training. Biech, a specialist in custom designed programs, shows readers how to use the principles of TQM--a powerful, customer-oriented, team-driven philosophy--in training. Offers motivating examples of real-life TMQ successes. Illustrated.