Trust Within and Between Organizations: Conceptual Issues and Empirical Applications

Paperback | March 16, 2000

EditorChristel Lane, Reinhard Bachmann

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In the current turbulent business environment, there is a premium on trust. It has become a much desired resource in business organizations, but at the same time it has remained a very elusive idea. How to build and preserve trust, how to cope with opportunism and distrust, and how they affectorganizational performance are crucial problems. This original book is the first to offer a wide-ranging study of trust within and between organizations from the perspective of several social and management sciences. The specially commissioned contributionsmany from well-known expertscombine theoretical analysis of problems around trust withempirical study in a range of different organizations in contexts such as China, Japan, India, the US, as well as several European countries. The many issues covered by the book include the relationship between trust and power, trust and law, how to build trust where there was previously none, the impact of trust on performance, and the fragility of trust in different societal contexts. The wide theoretical scope, together with therange of organizational settings and the rich empirical detail of behaviour around trust and opportunism, make this an important and instructive volume.

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From the Publisher

In the current turbulent business environment, there is a premium on trust. It has become a much desired resource in business organizations, but at the same time it has remained a very elusive idea. How to build and preserve trust, how to cope with opportunism and distrust, and how they affectorganizational performance are crucial prob...

Christel Lane is at University of Cambridge. Reinhard Bachmann is at Technical University of Vienna.

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Hardcover|Mar 19 2009

$79.75 online$115.50list price(save 30%)
Format:PaperbackDimensions:348 pages, 9.21 × 6.14 × 0.75 inPublished:March 16, 2000Publisher:Oxford University PressLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0199240442

ISBN - 13:9780199240449

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Table of Contents

Christel Lane: Introduction: Theories and Issues in the Study of Trust1. Joerg Sydow: Understanding the Constitution of Interorganizational Trust2. Cynthia Hardy, Nelson Phillips, and Tom Lawrence: Distinguishing Trust and Power in Interorganizational Relations: Forms and Facades of Trust3. Mari Sako: Does Trust Improve Business Performance?4. Julia Porter Liebeskind and Amalya Oliver-Lumerman: From Handshake to Contract: Intellectual Property, Trust, and the Social Structure of Academic Research5. Simon Deakin and Frank Wilkinson: Contract Law and the Institutional Reproduction of Trust6. David Marsden: Understanding the Role of Inter-Firm Institutions in Sustaining Trust within the Employment Relationship7. Horst Kern: Lack of Trust, Surfeit of Trust: Some Causes of the Innovation Crisis in German Industry8. John Humphrey: Trust and the Transformation of Supplier Relations in Indian Industry9. John Child: Trust and International Strategic Alliances: the Case of Sino-Foreign Joint Ventures10. George Brenkert: Trust, Morality, and International BusinessReinhard Bachmann: Conclusion

Editorial Reviews

`The book is clear and engaging, targeted at an academic audience but suitable also for practitioners and general interest given some basic knowledge of organisation science and proclivity for concepts.'Personnel Review, Vol. 32 No. 5.