Understanding Health Services

Paperback | August 1, 2005

byNick Black, Reinhold Gruen

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No single discipline can provide a full account of how and why health care is the way it is. This book provides you with a series of conceptual frameworks which help to unravel the apparent complexity that confronts the inexperienced observer. It demonstrates the need for contributions from medicine, sociology, economics, history and epidemiology. It also shows the necessity to consider health care at three key levels: individual patients and their experiences; health care organisations such as health centres and hospitals; and regional and national institutions such as governments and health insurance bodies.

The book examines:

  • Inputs to health services
  • Processes of care
  • Outcomes
  • Organization of services
  • Improving the quality of health care

    Series Editors: Rosalind Plowman and Nicki Thorogood.

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No single discipline can provide a full account of how and why health care is the way it is. This book provides you with a series of conceptual frameworks which help to unravel the apparent complexity that confronts the inexperienced observer. It demonstrates the need for contributions from medicine, sociology, economics, history and e...

Format:PaperbackDimensions:256 pages, 3.74 × 2.64 × 0.26 inPublished:August 1, 2005Publisher:McGraw-Hill EducationLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0335218385

ISBN - 13:9780335218387

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Table of Contents

Overview of the book

Section 1: Introduction
A systems approach to health services
Challenges facing health services
Formal and lay care

Section 2: Inputs to health care
Diseases and medical knowledge
Medical paradigms
Staff: the challenge of professionalism
Funding health care

Section 3: Processes of health care
The need and demand for health care
The relationship between need and use
Staff-patient interactions
Public as consumers and policy makers

Section 4: Outcome of health care
Outcomes

Section 5: Organization of services
Analysing health systems
Why are health systems the way they are?
Low and middle income countries: from colonial inheritance toprimary care
Low and middle income countries: from comprehensive primary careto global initiatives
Health services in high income countries

Section 6: Quality improvement
De?ning good quality health services
Performance assessment
Improving quality of care

Glossary
Index