Understanding Human Communication: third Canadian edition

Paperback | January 26, 2015

byRonald B. Adler, George Rodman, Alexandre Sevigny

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Praised by students and instructors alike for its engaging approach and reader-friendly design, this third Canadian edition prepares students to become effective communicators in both their personal and professional lives. With a strong focus on the influence of culture and technologythroughout, the text examines a range of cutting-edge topics from online social networks to group dynamics.

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Praised by students and instructors alike for its engaging approach and reader-friendly design, this third Canadian edition prepares students to become effective communicators in both their personal and professional lives. With a strong focus on the influence of culture and technologythroughout, the text examines a range of cutting-edg...

Ronald B. Adler is professor emeritus in the Department of Communication, Santa Barbara City College. George Rodman is a professor of television and radio at Brooklyn College, CUNY. Alexandre Sevigny is an associate professor and director of the Master of Communications Management Program in the Department of Communication Studie...

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Format:PaperbackDimensions:592 pages, 10 × 8 × 0.71 inPublished:January 26, 2015Publisher:Oxford University PressLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0199004196

ISBN - 13:9780199004195

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Table of Contents

PrefaceHighlights of the New EditionPart I: Elements of Communication1. Human Communication: What and WhyCommunication DefinedTypes of CommunicationFunctions of CommunicationModelling CommunicationCommunication Competence: What Makes an Effective Communicator?Clarifying Misconceptions about Communication2. Perception, the Self, and CommunicationSimple Truths, Important Lessons: How Communication Shapes PerceptionPerceiving othersPerceiving the SelfIdentity Management: Communication as Impression Management3. LanguageThe Nature of LanguageThe Power of LanguageTroublesome LanguageGender and LanguageCulture and Language4. Non-Verbal CommunicationCharacteristics of Non-Verbal CommunicationInfluences on Non-Verbal CommunicationFunctions of Non-Verbal CommunicationTypes of Non-Verbal Communication5. ListeningMisconceptions about ListeningOvercoming Challenges to Effective ListeningPersonal Listening StylesInformational ListeningCritical ListeningEmpathic ListeningPart II: Interpersonal Communication6. Understanding Interpersonal RelationshipsCharacteristics of Interpersonal RelationshipsIntimacy in Interpersonal RelationshipsRelational Development and MaintenanceSelf-Disclosure in Interpersonal Relationships7. Improving Interpersonal RelationshipsCommunication Climates in Interpersonal RelationshipsManaging Interpersonal ConflictPart III: Communication in Groups8. Social Media and Communication TheorySocial MediaTypes of Social MediaSocial Media, the Self, and SocietySocial Media and MobilitySocial Media, Public Relations, and MarketingSocial Media and Traditional MediaUsing Social Media EffectivelyDangers of Social MediaProtecting Yourself on Social MediaKey Theories of Communication9. The Nature of GroupsWhat is a Group?Goals of Groups and Their MembersTypes of GroupsCharacteristics of GroupsCultural Influences on Group Communication10. Solving Problems in GroupsProblem-Solving in Groups: When and WhyGroup Problem-Solving FormatsApproaches and Stages in Problem-SolvingCreativity Killers in Group DiscussionMaintaining Positive RelationshipsLeadership and Power in GroupsOvercoming Dangers in Group DiscussionPart IV: Persuasion and Public Communication11. PersuasionCharacteristics of PersuasionCategorizing Types of PersuasionCreating the Persuasive MessageInterpersonal Persuasion12. Writing and Delivering SpeechesChoosing a TopicDefining PurposeStructuring the SpeechThe Body of the SpeechSupporting MaterialHolding the Audience's AttentionAnalyzing the AudienceAnalyzing the OccasionBuilding Credibility as a CommunicatorDeliveryDealing with Stage FrightAppendices: NEWDr Philip Savage: Appendix I. Persuasive Professional Writing- The Purpose of Writing- The Process of Writing- Four Major Professional Writing Forms- Briefing NotesAppendix II. Communicating for Career SuccessThe Selection Interview- Preparing for the Interview- During the Interview- Interviewing and the LawNotesCreditsIndex

Editorial Reviews

"This is not only a student-centred text, it is a Canadian student-centred text: it is filled with relevant, topical examples that Canadian students can identify with. It is a breath of fresh air for our students who are tired of reading American statistics and American examples." --Jennifer Taylor, University of Prince Edward Island