Understanding Teamwork in Health Care

Paperback | August 27, 2013

byGordon Mosser, James W. Begun

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The experts agree: Understanding Teamwork in Health Care is a true must-read

"This is a much-needed addition to the training curriculum of anyone involved in the healthcare industry." -- James Townsend, DHSc., MBA, MIS (A. T. Still University) and Doody's Review Service

"Our health care can be magnificently effective, but, without constant coordination and cooperation, its technologies and specialization can be the front doors to confusing complexity and risky fragmentation. Better teamwork improves every aspect of the Institute for Healthcare Improvement's 'Triple Aim'--patients' experience of health care, the health of our populations,and the cost of providing care. In this book, Dr. Mosser and Professor Begun have given us a superb guide for better teamwork. Their account is based on sound evidence and compelling concepts, but it is also eminently practical. Nearly 100 stories of teamwork—mostly exemplary,sometimes cautionary—illustrate what it means for patients, physicians, nurses, pharmacists, and others to work together in effective harmony." -- Donald M. Berwick, MD, MPP, President Emeritus and Senior Fellow,Institute for Healthcare Improvement

"Best health outcomes are often the result of an extremely competent, completely connected team of caregivers, working with an empowered patient who is the absolute central focus and sometimes the team quarterback. Drs. Mosser and Begun grasp the critical importance ofhealthcare team members working as equals despite titles or disciplines of practice. This is an engaging, enlightening, entertaining must-read for clinicians currently working in the field of health care, those considering the profession, people teaching potential caregivers, and anyone interested in the future of how we can deliver best health care at lowest cost throughcohesive teams." -- George C. Halvorson, Chairman and CEO, Kaiser Permanente

"Dr. Mosser and Dr. Begun blend clinical vignettes and science in a highly readable book to help us understand the importance and diversity of health care teams. The authors' conceptual frameworks are intellectually compelling, and their vignettes capture those concepts in action. Members of every type of health care team will find this book to be a valuable resource. Read the first three chapters. You won’t be able to resist the pleasure of reading the rest of the book." -- Linda Cronenwett, PhD, RN, FAAN, Professor and Dean Emeritus, School of Nursing, University of North Carolina at Chapel Hill

"The team-based models developing in progressive health care call for a comprehensive and insightful guidebook. Understanding Teamwork in Health Care meets this need. It provides pharmacists and other health care professionals with the foundational knowledge necessaryto be members of effective clinical teams." -- Joseph DiPiro, Pharm D, Professor and Executive Dean, South Carolina College of Pharmacy

This important guide focuses on the core skills necessary to effectively implement teamwork in a complex hospital or primary care setting. The book's mission is to make often-overlooked perspectives about teamwork more widely known and used. No matter what your prior level of team involvement may be, this is the one resource that will help you adeptly participate in, lead, or manage teams. Unlike other texts that rely heavily on theory and healthcare policy, this indispensable reference offers a realistic, practical look at the challenges and many opportunities of teamwork.

Reflecting the authors' 30-plus years of hands-on experience, the text begins with a basic overview of healthcare teams and team members. Subsequent sections highlight how effective teams function; provide expert insights for evaluating and improving healthcare teams; and illuminate the role of senior leadership in advancing teamwork.

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The experts agree: Understanding Teamwork in Health Care is a true must-read"This is a much-needed addition to the training curriculum of anyone involved in the healthcare industry." -- James Townsend, DHSc., MBA, MIS (A. T. Still University) and Doody's Review Service"Our health care can be magnificently effective, but, without const...

Gordon Mosser, MD In 1983, he founded and led an interprofessional healthcare group that includes physicians, nurse practitioners, optometrists, and others. He later co-founded and led the Institute of Clinical Systems Improvement (ICSI), a collaboration of 100 medical groups and hospitals doing quality improvement together in Minne...
Format:PaperbackDimensions:9.1 × 7.4 × 0.66 inPublished:August 27, 2013Publisher:McGraw-Hill EducationLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0071791957

ISBN - 13:9780071791953

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Table of Contents

PREFACE

SECTION I: HEALTHCARE TEAMS AND TEAM MEMBERS
Chapter 1: Work Teams and Teamwork Competencies
Chapter 2: Types of Healthcare Teams
Chapter 3: Roles, Education, and Values of Healthcare Professionals
Chapter 4: Patients and Families in Healthcare Teams
Chapter 5: Healthcare Administrators in Healthcare Teams

SECTION II: WORKING IN HEALTHCARE TEAMS
Chapter 6: Effective Healthcare Teams
Chapter 7: Competencies for Healthcare Team Members
Chapter 8: Leading Healthcare Teams
Chapter 9: Making Decisions in Healthcare Teams
Chapter 10: Fostering Creativity in Healthcare Teams
Chapter 11: Managing Conflict in Healthcare Teams
Chapter 12: Sponsoring Healthcare Teams

SECTION III: EVALUATING AND IMPROVING HEALTHCARE TEAMS
Chapter 13: Evaluating Healthcare Teams and Team Members
Chapter 14: Training Healthcare Teams and Team Leaders
Chapter 15: Building Healthcare Teams
Chapter 16: Process Improvement in Healthcare Teams
Chapter 17: Troubleshooting Healthcare Teams

SECTION IV: ADVANCING TEAMWORK IN HEALTH CARE
Chapter 18: Senior Leaders and Teamwork in Their Organizations
Chapter 19: The Future of Teamwork in Health Care

INDEX