Volunteers in hospice and palliative care: A resource for voluntary service managers

Paperback | October 2, 2009

EditorRosalind Scott, Steven Howlett, Derek Doyle

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This book provides comprehensive, practical guidelines on the responsibilities of those who lead, co-ordinate and manage volunteers in small hospices, large specialist palliative care units, and in general hospitals with palliative care teams. Volunteers are key workers, who often performdifficult and important work. In the United Kingdom alone there are thousands of volunteers in hospice work, a small proportion doing work with patients, and the vast majority doing equally valuable work such as driving, sitting with relatives, manning charity shops and telephones. As a result,Europe, Australia, the United States and Canada are very interested in the United Kingdom's use of volunteers.Aimed primarily at Volunteer Service Managers in small hospices, large specialist palliative care units, and in general hospitals with palliative care teams, this updated second edition covers volunteer selection, training, supervision and support, and legal and ethical considerations. Informationis presented in an easily accessible way, using key points, summary panels and checklists. This book will also appeal to the volunteers themselves.

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This book provides comprehensive, practical guidelines on the responsibilities of those who lead, co-ordinate and manage volunteers in small hospices, large specialist palliative care units, and in general hospitals with palliative care teams. Volunteers are key workers, who often performdifficult and important work. In the United King...

Ros Scott has spent her career in cancer and palliative care, having trained originally as a Therapeutic Radiographer. She joined CHAS in 1996 as a Volunteer Co-ordinator, becoming Head of Voluntary Services and Director of Organisational Development in 2007. As director of Organisational Development she has responsibility for Human R...

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Format:PaperbackDimensions:248 pages, 9.21 × 6.14 × 0.02 inPublished:October 2, 2009Publisher:Oxford University PressLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0199545820

ISBN - 13:9780199545827

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Table of Contents

1. Derek Doyle: Introduction2. Steven Howlett: Setting the scene: the landscape of volunteering3. Dorothy Bates: The management role of the Voluntary Services Manager4. Steven Howlett: Considering Quality and Measuring Impact5. Sally-Ann Spencer Gray: The selection of volunteers6. Sally-Ann Spencer-Gray: The training and education of volunteers7. Gill Hamilton: The support of volunteers8. Mark Restall: Volunteering and legal issues9. Silke Lean and Patricia McDermott: Professionals working as volunteers10. Steve McCurley and Ros Scott: Ethical Issues for VSMs in Hospice Care11. Jenny Osterfield: Volunteers working in a bereavement service12. Ros Scott: Volunteers in a Children's Hospice13. Rosemary Hanley: Volunteers working in a comprehensive palliative care service in Australia14. Kathleen Defellippi and Mabuyi Mnguni: Volunteers working in a community palliative care service15. Suzanne O'Brien and Ellen Wallace: Volunteers working in a tertiary referral teaching hospital16. Dr Suresh Kumar: Neighbourhood Network in Palliative Care, Kerala, IndiaGlossaryIndex

Editorial Reviews

"This 223-page text will prove invaluable for new voluntary service managers, and an aid to better management and performance in many established services. Definitely recommended reading." --Centre for Palliative Care Research and Education, Australia August 2003