From Our Editors
Two management experts show how to win cooperation from the people at work, using the practical approach that distinguished their business bestseller Smart Moves. Part One reveals the Ten Commandments of Change; Part Two maps out ways to deal with 40 difficult people
From the Publisher
Is your boss a Perfectionist,” demanding flawless results? Do you have Can-Do” employees who can't deliver? Does a Drain” siphon away your time? You can win cooperation from these people before they block your productivity. What to Say to Get What You Want provides the right words to motivate, convince, or soothe almost any personal...