When the Inevitable Surprises Occur. . . Are You Ready to Diffuse the Situation with the Right Questions? by Terry J. Fadem

When the Inevitable Surprises Occur. . . Are You Ready to Diffuse the Situation with the Right…

byTerry J. Fadem

Kobo ebook | October 16, 2009

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This Element is an excerpt from The Art of Asking: Ask Better Questions, Get Better Answers (ISBN: 9780137144242) by Terry Fadem. Available in print and digital formats.

 

Ask the right questions to recover from any surprise and transform shocks into breakthroughs!

 

CEO: Earl, can we count on you to reduce your costs by 20%?

Earl: You’ll have to do it without me.

CEO: Did you just resign?

Earl: Yes.

Would you be prepared to deal with such an unexpected response? Most of us aren’t. Here’s an effective, question-based strategy for handling surprise....

Title:When the Inevitable Surprises Occur. . . Are You Ready to Diffuse the Situation with the Right…Format:Kobo ebookPublished:October 16, 2009Publisher:Pearson EducationLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0132143550

ISBN - 13:9780132143554

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