168 pages, 8.53 × 6.57 × 0.67 in
January 16, 2014
The following ISBNs are associated with this title:
ISBN - 10: 1626560870
ISBN - 13: 9781626560871
Table of Contents
2. Excellence Kidnapped
3. The Demand for the Return of Excellence
4. A Plan for Average
5. Below Average
6. Passion Meets N. Different
7. Competency Meets N. Ept
8. Flexibility Meets N. Flexibility
9. Communication Meets Miss Communication
10. Ownership Meets Poser
11. Leadership Meets with the Employees
12. What Every Leader, Manager, Supervisor and Employee Must Know About Excellence
13. Now ELEVATE Your Excellence
14. People and Companies Who ‘Get It’
From the Publisher
In the tradition of Who Killed Change?, the book begins with a crime being committed: Excellence (personified) has been kidnapped and Leadership assembles Excellence?s team (Passion, Flexibility, Communication, Competency, and Ownership) and challenges them to work together to get their Excellence back.
And who is the culprit? Has Average kidnapped Excellence and replaced Excellence?s team with his own: N. Different, N. Ept, N. Flexible, Miss Communication, and Poser? A mysterious ransom note sparks a struggle between Average and Excellence.
Integrated into this story of organizational excellence is a personal story of Dave, a delivery man. The abduction of Excellence forces Dave to contemplate the level of excellence in his personal life. Throughout the story, the paths of personal best and organizational excellence cross and intertwine. Who Kidnapped Excellence? is a parable that helps organizations and individuals achieve their best and maintain excellence in every aspect of their lives.
About the Author
Harry Paul has over thirty years? experience in business, including serving as a senior vice president for the Ken Blanchard Companies. He is the coauthor of six books, including the internationally bestselling business book FISH! FISH! has been on the bestseller lists of the New York Times, the Wall Street Journal, USA Today, BusinessWeek, Amazon.com, and Publishers Weekly and is one of the bestselling business books of all time.
John Britt has been assisting large organizations? leadership and management with change for over twenty years. He is the coauthor, with Ken Blanchard, of Who Killed Change? Britt speaks on topics such as change, accountability, customer service, and other organizational issues. He is a registered nurse and is currently the director of healthcare solutions at Kforce.
Ed Jent has been a minister of education for the past twenty-six years in the sixteen-million-strong Southern Baptist Convention. He currently serves in Bowling Green, Kentucky.