Work Systems: The Methods, Measurement & Management Of Work by Mikell P. Groover

Work Systems: The Methods, Measurement & Management Of Work

byMikell P. Groover

Hardcover | March 28, 2006

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Divided into two major areas of discussion – work systems, and work methods, measurement, and management – this guide provides up-to-date, quantitative coverage of work systems and how work is analyzed and designed. Includes 30 chapters organized into six parts: Work Systems and How They Work; Methods Engineering and Layout Planning; Time Study and Work Measurement; New Approaches in Process Improvement and Work Management; Ergonomics and Human Factors in the Workplace, and Traditional Topics in Work Management. Addresses the “systems” by which work is accomplished, such as worker-machine systems, manufacturing cells, assembly lines, projects, and office work pools. Summarizes many aspects of work systems, operations analysis, and work measurement using mathematical equations and quantitative examples. For professionals in the area of industrial engineering.

 

 

About The Author

JIM TURLEY is a semiconductor industry analyst, editor, and lecturer in Silicon Valley. He is aregular columnist for Embedded Systems Programming, Computer Design, Circuit Cellar, andSupermicro magazines. He was Senior Editor of the Microprocessor Report and a three-time winnerof the Computer Press Award. Jim also provides consulting s...

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Title:Work Systems: The Methods, Measurement & Management Of WorkFormat:HardcoverDimensions:792 pages, 9.4 × 7.3 × 1.8 inPublished:March 28, 2006Publisher:Pearson EducationLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0131406507

ISBN - 13:9780131406506

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Table of Contents

Chapter 1 INTRODUCTION

1.1 The Nature of Work

1.2 Work System Defined

1.3 Types of Occupations

1.4 Productivity

1.5 Organization of the book

Part I Work Systems and How They Work Chapter 2 MANUAL WORK AND WORKER-MACHINE SYSTEMS

2.1 Manual Work Systems

2.2 Worker-Machine Systems

2.3 Automated Work Systems

2.4 Determining Worker and Machine Requirements

2.5 Machine Clusters

Chapter 3 WORK FLOW, BATCH PROCESSING, AND WORK CELLS

3.1 Sequential Operations and Work Flow

3.2 Batch Processing

3.3 Defects in Sequential Operations and Batch Processing

3.4 Work Cells and Worker Teams

Chapter 4 MANUAL ASSEMBLY LINES

4.1 Fundamentals of Manual Assembly Lines

4.2 Analysis of Single Model Assembly Lines

4.3 Line Balancing Algorithms

4.4 Other Considerations in Assembly Line Design

4.5 Alternative Assembly Systems

Chapter 5 LOGISTICS OPERATIONS

5.1 Introduction to Logistics

5.2 Transportation Operations

5.3 Material Handling

5.4 Quantitative Analysis of Material Handling Operations

Chapter 6 SERVICE OPERATIONS AND OFFICE WORK

6.1 Service Operations

6.2 Office Work

Chapter 7 PROJECTS AND PROJECT MANAGEMENT

7.1 Projects

7.2 Project Management

7.3 Project Scheduling Techniques

7.4 Project Crashing

7.5 Software for Projects

Part II Methods Engineering and Layout Planning

Chapter 8 INTRODUCTION TO METHODS ENGINEERING AND OPERATIONS ANALYSIS

8.1 Evolution and Scope of Methods Engineering

8.2 How to Apply Methods Engineering

8.3 Basic Data Collection and Analysis Techniques

8.4 Methods Engineering and Automation

Chapter 9 CHARTING AND DIAGRAMMING TECHNIQUES FOR OPERATIONS ANALYSIS

9.1 Overview of Charting and Diagramming Techniques

9.2 Network Diagrams

9.3 Traditional Industrial Engineering Charts and Diagrams

9.4 Block Diagrams and Process Maps

Chapter 10 MOTION STUDY AND WORK DESIGN

10.1 Basic Motion Elements and Work Analysis

10.2 Principles of Motion Economy and Work Design

Chapter 11 FACILITY LAYOUT PLANNING AND DESIGN

11.1 Types of Production Plant Layouts

11.2 Other Types of Layouts

11.3 Systematic Layout Planning

Part III Time Study and Work Measurement Chapter 12 INTRODUCTION TO WORK MEASUREMENT

12.1 Time Standards and How They Are Determined

12.2 Prerequisites for Valid Time Standards

12.3 Allowances in Time Standards

12.4 Accuracy, Precision, and Application Speed Ratio in Work Measurement

Chapter 13 DIRECT TIME STUDY

13.1 Direct Time Study Procedure

13.2 Number of Work Cycles to be Timed

13.3 Performance Rating

13.4 Time Study Equipment

Chapter 14 PREDETERMINED MOTION TIME SYSTEMS

14.1 Overview of Predetermined Motion Time Systems

14.2 Methods-Time Measurement (MTM)

14.3 Maynard Operation Sequence Technique (MOST)

Chapter 15 STANDARD DATA SYSTEMS

15.1 Using a Standard Data System

15.2 Developing a Standard Data System

15.3 Work Element Classifications in Standard Data Systems

15.4 Analysis of Machine-Controlled Element Times

15.5 SDS Advantages and Disadvantages

Chapter 16 WORK SAMPLING

16.1 How Work Sampling Works

16.2 Statistical Basis of Work Sampling

16.3 Application Issues in Work Sampling

Chapter 17 COMPUTERIZED WORK MEASUREMENT AND STANDARDS MAINTENANCE

17.1 Computer Systems for Direct Time Study and Work Sampling

17.2 Computerized Systems Based on Predetermined Motion Times and Standard Data

17.3 Work Measurement Based on Expert Systems

17.4 Maintenance of Time Standards

Chapter 18 THE ECONOMICS AND APPLICATIONS OF TIME STANDARDS

18.1 Economic Justification of Work Measurement

18.2 Applications of Time Standards and Time Study

Chapter 19 LEARNING CURVES

19.1 Learning Curve Theory

19.2 Why the Learning Curve Occurs

19.3 Estimating or Determining the Learning Rate

19.4 Factors Affecting the Learning Curve

19.5 Learning Curve Applications

19.6 Time Standards Versus the Learning Curve

PART IV New Approaches in Process Improvement and Work Management Chapter 20 LEAN PRODUCTION

20.1 Elimination of Waste in Production

20.2 Just-In-Time Production

20.3 Autonomation

20.4 Worker Involvement

Chapter 21 SIX SIGMA AND OTHER QUALITY PROGRAMS

21.1 Overview and Statistical Basis of Six Sigma

21.2 The Six Sigma DMAIC Procedure

21.3 Other Quality Programs

Part V Ergonomics and Human Factors in the Workplace Chapter 22 INTRODUCTION TO ERGONOMICS AND HUMAN FACTORS

22.1 Overview of Ergonomics

22.2 Human-Machine Systems

22.3 Topic Areas in Ergonomics

Chapter 23 PHYSICAL ERGONOMICS: WORK PHYSIOLOGY AND ANTHROPOMETRY

23.1 Human Physiology

23.2 Muscular Effort and Work Physiology

23.3 Anthropometry

Chapter 24 COGNITIVE ERGONOMICS: THE HUMAN SENSORY SYSTEM AND INFORMATION PROCESSING

24.1 The Human Sensory System

24.2 Perception

24.3 Attention Resources

24.4 Memory

24.5 Response Selection and Execution

24.6 Common Cognitive Tasks

24.7 Design Guidelines for Cognitive Work

Chapter 25 THE PHYSICAL WORK ENVIRONMENT

25.1 The Visual Environment and Lighting

25.2 The Auditory Environment and Noise

25.3 Climate Control in the Work Environment

Chapter 26 OCCUPATIONAL SAFETY AND HEALTH

26.1 Industrial Accidents and Injuries

26.2 Occupational Disorders and Diseases

26.3 Occupational Safety Health Laws and Agencies

26.4 Safety and Health Performance Metrics

Part VI Traditional Topics in Work Management

Chapter 27 WORK ORGANIZATION

27.1 Organization Principles

27.2 Organization Structures

Chapter 28 WORKER MOTIVATION AND THE SOCIAL ORGANIZATION AT WORK

28.1 Motivation and Job Satisfaction

28.2 The Social Organization at Work

Chapter 29 JOB EVALUATION AND PERFORMANCE APPRAISAL

29.1 Job Evaluation

29.2 Performance Appraisal

Chapter 30 COMPENSATION SYSTEMS

30.1 Overview of Compensation Systems

30.2 Time-Base Pay Systems

30.3 Direct Wage Incentive Systems

30.4 Gain Sharing

30.5 Profit Sharing

 

Appendix: Statistical Tables