Working with People: Communication Skills for Reflective Practice

Paperback | December 9, 2015

byLouise Harms

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Working with People explores the place and challenges of communication, interviewing and counselling skills within the context of social work and human service practice. In so doing it encourages the reader to reflect upon their own communication style and to develop good communication skillsin order to work constructively with others about their needs and rights.Now in its second edition the text is updated to include recent developments in social work practice. New to the edition is the chapter on mindfulness, which reflects direct work with clients as well as recognition of a growing need to focus on self-care. Other topics of relevance to current socialwork practice and covered in the text include ethical decision-making as part of everyday practice, exploration of confidentiality, particularly in relation to situations when it may need to be breached, more emphasis on culturally safe practice, links with the application of skills in group workand family practice. Working with People successfully Integrates practice theories with case scenarios so that readers can see the development of skills and interventions, as well as the diversity of approaches available for social workers and human service workers to use in their everyday practice.

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Working with People explores the place and challenges of communication, interviewing and counselling skills within the context of social work and human service practice. In so doing it encourages the reader to reflect upon their own communication style and to develop good communication skillsin order to work constructively with others ...

Louise Harms is an Associate Professor and Director at University of Melbourne.

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Format:PaperbackDimensions:376 pages, 9.65 × 7.48 × 0.68 inPublished:December 9, 2015Publisher:Oxford University PressLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0195522281

ISBN - 13:9780195522280

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Table of Contents

Part 1: Framing the relationship: Values and Knowledge for Social Work Practice1. Working towards change2. Understanding communication and change3. Theorising communication and changePart 2: Forming the Relationship: Skills for Critical Reflection and Engagement4. Skills for your 'use of self'5. Self-care Skills6. Engagement SkillsPart 3: Focusing your Communication: Skills for Interviewing and Assessing7. Listening and Questioning Skills8. Reflecting Skills: Paraphrasing and Summarising9. Assessment skills10. Ethical decision-making and risk assessment skillsPart 4: Focusing your interventions: Skills for theoretically-informed practice11. Psychodynamic and Cognitive Behavioural Approaches and Skills12. Narrative and Solution-focused Approaches and Skills13. Feminist and Critical Social Work Approaches and Skills14. Mindfulness Approaches and Skills *NEW CHAPTER*15. Task-centred and Crisis-intervention Approaches and SkillsPart 5: Finishing the work: Skills for Ending your Work Well16. Ending and Evaluating Skills