Writing Clearly for Clients and Colleagues: The Human Service Practitioners Guide by Natalie Ames

Writing Clearly for Clients and Colleagues: The Human Service Practitioners Guide

byNatalie Ames, Katy Fitzgerald

Paperback | June 15, 2015

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If you have ever waded through a rambling case summary, a jargon-heavy program description, or a poorly organized training manual, you are aware of how important it is for human service agencies' written materials to be clear and concise. Whether in print or electronic format, most agenciesmust provide information to a variety of audiences. Ames and FitzGerald have developed a guide to help human service professionals clearly communicate valuable information to board members, funding sources, volunteers, and - perhaps most importantly - clients with limited literacy skills.The book highlights how readers can apply readability guidelines to improve all of the print and electronic materials agencies use to communicate with internal and external audiences. Whether creating a brochure, sending an email, writing a grant, or documenting case records, human serviceprofessionals can make their messages clear and understandable by following the guide's simple rules and practical suggestions.

About The Author

Natalie Ames (MSW and EdD, West Virginia University) is associate professor of social work at North Carolina State University. Her social work experience includes public welfare, medical social work, and individual and group counseling. While working for different agencies, she developed accessible educational materials and training pr...
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Details & Specs

Title:Writing Clearly for Clients and Colleagues: The Human Service Practitioners GuideFormat:PaperbackDimensions:165 pages, 9.02 × 5.98 × 0.31 inPublished:June 15, 2015Publisher:Oxford University PressLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0190615605

ISBN - 13:9780190615604

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