Your Attitude Is Showing by Sharon Lund O'neilYour Attitude Is Showing by Sharon Lund O'neil

Your Attitude Is Showing

bySharon Lund O'neil, Elwood N. Chapman

Paperback | February 5, 2007

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Helping readers become aware of the strong impact that one's attitude has on every aspect of life, this highly regarded primer in the field of business human relations empowers readers of all backgrounds to play their human-relations roles with greater understanding and sensitivity. Fully updated and fresh with new material, it teaches readers that people who balance their technical skills with human-relations competencies find greater on-the-job happiness, contribute more to the productivity of organizations, and, in general, have more successful careers and satisfying lives. A well balanced mix of human-relation competencies to understanding oneself, relationships with others, career, and expanding ones assets. For individuals of all ages and backgrounds seeking self-improvement in their human-relation roles.

Sharon Lund O'Neil is a widely published author.  In addition to her friendly writing style and practical advice, she has a common-sense approach to problem solving.  Her human-relations cases, based on the corporate work environment, are popular with both trainers and educators.    As a frequent national speaker and facilitator on ...
Title:Your Attitude Is ShowingFormat:PaperbackDimensions:400 pages, 9.9 × 8 × 0.9 inPublished:February 5, 2007Publisher:Pearson EducationLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0132429047

ISBN - 13:9780132429047


Table of Contents


1.      You Can’t Escape Human Relations

        Case 1: Reality

2.      Human Relations Can Make or Break You

        Case 2: Adjustment

3.      Hold On to Your Positive Attitude

        Case 3: Credit Blues

4.      When People Step on Your Attitude

        Case 4: Bounce Back



5.   Vertical and Horizontal Working Relationships

        Case 5: Decision

6.   Your Potential and Productivity–A Closer Look

        Case 6: Message

7.      The Winning Combination

        Case 7: Insight

8.      Your Most Important Working Relationship

        Case 8: Choice

9.      Understanding the Nature of Relationships

        Case 9: Currency



10.  Your Success as a Team Player

        Case 10: Controversy

11.  Emotional Intelligence: Managing Stress, Frustration, and Aggression

        Case 11: Frustration

12.  Restoring Injured Relationships

        Case 12: Restoration

13.  Attitudes Among Culturally Diverse Co-Workers

        Case 13: Communication


PART IV: Building Your Career

14.  Succeeding in a New Job or Assignment

        Case 14: Nonprofessional

15.  Initiation Rites–Coping with Teasing and Testing

        Case 15: Confrontation

16.  Absenteeism and Human Relations

        Case 16: Balance

17.  Avoiding Six Common Human-Relations Mistakes

        Case 17: Motivation

18.  Business Ethics, Rumors, and the Confidence Triangle

        Case 18: Dilemma



19.  Goal Setting and Your Attitude

        Case 19: Conflict

20.  Strategies for Advancing Your Career

        Case 20: Preference

21.  Keeping a Positive Attitude Through Plateau Periods and Reorganizations

        Case 21: Change

22.  When You Are Tempted to Scramble

        Case 22: Interview

23.  Attitude Renewal

        Case 23: Focus

24.  Leadership/Management: Your Career on the Move

        Case 24: Sensitivity

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