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The bestselling co-author of the legendary The One Minute Manager ® and a former Twitter executive join forces to create the ultimate guide to creating powerful mentoring relationships. While most people agree that having a mentor is a good thing, they…

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The bestselling co-author of the legendary The One Minute Manager ® and a former Twitter executive join forces to create the ultimate guide to creating powerful mentoring relationships. While most people agree that having a mentor is a good thing, they…
Hardcover

|May 19, 1993

$28.22 online

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"Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans." This, in a…
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|September 26, 1999

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When a person goes to the boss with a problem and the boss agrees to do something about it, the monkey is off his back and onto the boss's. How can managers avoid these leaping monkeys? Here is priceless advice from three famous experts: how managers can meet…

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From the New York Times Bestselling author of The One Minute Manager Your competitive edge in today's business environment is all about the power of loyalty. So if you want to succeed, it's time to think outside the box of traditional customer service. The…
Hardcover

|September 2, 2014

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In this new edition of their classic business fable, Ken Blanchard and Mark Miller get at the heart of what makes a leader successful. Struggling young executive Debbie Brewster asks her mentor the one question she desperately needs answered: "What is the secret…

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«Si un desempeño pobre está atacando a su empresa, no se deje atrapar. Saque provecho de ¡Cierre las brechas!». -Harvey Mackay, autor del best seller del New York Times Nada entre tiburones sin que te coman vivo «Este libro describe un enfoque, un marco para la…

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This updated edition of management guru Ken Blanchard’s classic work Leadership and the One Minute Manager ® teaches leaders the world renowned method of developing self-reliance in those they manage: Situational Leadership® II. From Leadership…
Hardcover

|October 8, 1997

$23.57 online

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Ken Blanchard and Sheldon Bowles, co-authors of the New York Times business bestseller Raving Fans, are back with Gung Ho! Here is an invaluable management tool that outlines foolproof ways to increase productivity by fostering excellent morale in the workplace.…
Hardcover

|April 15, 2014

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Take Care of Your Customers--or Someone Else Will! Legendary Service Great customer service is a concept organizations love to be known for. Yet most people consider the service they receive to be average, at best. Successful companies make the connection between…

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An astonishing 13 million people suffer from hypothyroidism and its complications. This book includes a Foreword by Mary J. Shomon, thyroid patient advocate, published educator, and author of the successful "Living Well With Hypothyroidism."
Hardcover

|March 11, 2003

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Best-selling author of The One-Minute Manager , Ken Blanchard, along with Phil Hodges, reveals the meaning of servant leadership modeled after Jesus Christ. Based on Blanchard's and Hodges' Faith Walk seminars, business leaders come to realize that teams are…