Holiday Order Deadlines

For In-Stock Items Only

As we enter our holiday season, you may experience longer delivery times than normal as we see higher volumes through our warehouses and carriers. We will always do our best to offer accurate expected delivery dates in our online checkout.

In light of potential delays over this busy season, we recommend the following guidelines for your holiday shopping:

  1. Order early. To ensure your packages arrive before December 24, consider placing your order for any in-stock items before Wednesday, December 11, 2019.

  2. Choose our FREE SHIP TO STORE shipping option when you place your order. If your item qualifies and is available in store, you can pick up as early as next day. If your item is part of our online assortment, we’ll ship it from our warehouse to the store as quickly as possible for you to pick up at your convenience. This delivery option is free, fast and convenient.

  3. Allow extra time if your delivery address is in a remote postal area.

Ship to an address in Canada

Enter your postal code below to determine your holiday order deadlines for in-stock items.

check postal code

Please enter a valid Postal Code.

View all deadlines

Ship to GTA, Windsor, Montreal and Ottawa corridor (to arrive on or before Dec 24)

Item Availability Standard Shipping Order Deadline Priority Shipping Order Deadline Rush Shipping Order Deadline
In-stock Items December 18 December 19 December 20, 10:00AM ET

Shipping to Major Urban Centre (to arrive on or before Dec 24)

Item Availability Standard Shipping Order Deadline Priority Shipping Order Deadline Rush Shipping Order Deadline
In-stock Items December 13 December 17 December 20, 10:00AM ET

Ship elsewhere in Canada* (to arrive on or before Dec 24)

Item Availability Standard Shipping Order Deadline Priority Shipping Order Deadline Rush Shipping Order Deadline
In-stock Items December 11 December 17 December 20, 10:00AM ET

*Please allow one additional week when shipping orders to Northern Regions and Remote Centres

Ship to Store

Item Availability Order Deadline
In-stock Items December 11

International Shipping

We cannot ensure holiday delivery to destinations outside of Canada or the U.S.

Missed an order deadline?

Don't worry! We have some great last minute gift-giving ideas:

  1. Send a Chapters Indigo Electronic Gift Card. See our Gift Card selection

  2. Shop at one of our retail stores for those last minute gift emergencies! We recommend checking your item's in-store availability first before visiting a store. Find your nearest store

Free Standard Shipping

on eligible orders $25 and over when shipping within Canada

see eligibility

Free Shipping To Any Store

for most items with no minimum purchase

see eligibility

Free Returns

for eligible items up to 60 days from shipping date

See eligibility & Returns Policy