Holiday Order Deadlines

For in-stock items only

This year we’re expecting longer-than-normal delivery times over the holidays because of higher online order volumes, as well as the enhanced health and safety practices we’ve put into place at our warehouses and with our carrier partners. But we’ll always do our best to offer you accurate delivery dates during online checkout.

As we approach the holidays, we recommend following these guidelines:

1
Shop online early. To ensure your packages arrive before December 24th, consider placing your order for any in-stock items before Thursday, December 3.
3
Allow extra time if your delivery address is in a remote postal area.

Ship to GTA, Windsor, Montreal and Ottawa Corridor (to arrive on or before December 24)

Item Availability Order By
In-stock Items December 9

Shipping to Major Urban Centre (to arrive on or before December 24)

Item Availability Order By
In-stock Items December 7

Ship Elsewhere in Canada* (to arrive on or before December 24)

Item Availability Order By
In-stock Items December 3

Ship to Store Orders* (to arrive on or before December 24)

Item Availability Order By
In-stock Items December 7

*Please allow one additional week when shipping orders to Northern Regions and Remote Centres.

Note: Estimated delivery and pickup dates will be calculated and shown during online checkout based on the items in your basket and your shipping address. Some items may ship more quickly than others.

Shop Holiday Gifts

International Shipping

We can deliver to destinations outside of Canada or the U.S., but we can’t guarantee delivery dates to those destinations.

Missed an Order Deadline?

Don't worry! We offer you many ways to get your gifts in time for the Holidays! You can shop online and pick up in store in as little as 3 hours, send a Chapters Indigo Electronic Gift Card, or schedule your delivery in as little as 2 hours with Instacart.

Free Standard Shipping

on eligible orders $35 and over when shipping within Canada. See Eligibility

Free Contactless Curbside Pickup

for most items, in select stores. See Eligibility

Free Returns

for eligible items up to 30 days from shipping date. See Eligibility & Returns Policy