The PLUM PLUS loyalty program is a fee-based membership reward program (the
“Program”) offered by Indigo Books & Music
Inc.(“Indigo”, “us”,
“our”, or “we”) to its Canadian resident
customers at participating Indigo, Chapters, Coles, Indigospirit and The
Book Company retail stores in Canada (“Participating Stores”), and online at www.indigo.ca.
If you have any questions about these Terms and Conditions, you can contact
us here.
These Terms and Conditions were last updated on September 3, 2019.
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Agreement to the Terms and Conditions
These Terms and Conditions form a binding agreement between you and
Indigo. You agree to the most updated version of the Terms and
Conditions each time you access the Program, including upon any renewal
of your PLUM PLUS Membership (as defined below). You also agree to
Indigo’s
Privacy Policy, which is incorporated into and forms part of these Terms and
Conditions.
IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, IMMEDIATELY STOP
USING THE PROGRAM.
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Membership Eligibility
The Program is open to legal residents of Canada, with a valid Canadian
address, who have reached the age of majority in their province or
territory of residence. Indigo reserves the right to request proof of
age at any time.
A PLUM PLUS Membership is only available to individuals and is not
available to legal entities such as corporations, businesses, charities,
partnerships, enterprises, schools or anyone other than an individual,
unless advance written approval is provided by Indigo, in its sole
discretion.
Only one (1) Program account (“PLUM PLUS Account”) is
permitted per individual, and only one (1) Indigo loyalty program
account is permitted per individual at any one time, meaning that an
individual can only have one (1) of the following: a PLUM PLUS Account,
a PLUM REWARDS account, or an iRewards account.
IF YOU ARE CURRENTLY A MEMBER OF INDIGO’S PLUM REWARDS PROGRAM, YOUR
MEMBERSHIP IN THAT LOYALTY PROGRAM WILL BE SUSPENDED UPON ACCEPTANCE
INTO THE PROGRAM, UNTIL TERMINATION, CANCELLATION, LAPSE OR EXPIRY OF
YOUR PLUM PLUS MEMBERSHIP AT WHICH TIME YOUR PLUM REWARDS MEMBERSHIP
SHALL BE RE-INSTATED. IF YOU ARE A MEMBER OF INDIGO’S IREWARDS
PROGRAM, YOUR MEMBERSHIP IN THAT LOYALTY PROGRAM WILL BE TERMINATED
UPON ACCEPTANCE INTO THE PROGRAM.
Any PLUM POINTS that a PLUM PLUS Member had previously accumulated in an
existing PLUM REWARDS account will be transferred over to the PLUM PLUS
Member’s PLUM PLUS Account.
Indigo reserves the right to refuse issuance of a PLUM PLUS Account to
any person who does not meet the eligibility requirements or does not
follow the prescribed application procedures set out below.
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Application, Administration and Program Term
In order to apply for the Program, an individual that satisfies the
eligibility requirements can sign up in-store or at indigo.ca (when
available). An individual applies by providing their first name, last
name, and valid email address, and assuming acceptance into the Program,
paying the Membership Fee set out below (each such individual, a
“PLUM PLUS Member”). During the application process,
you may also be asked to provide optional information, such as preferred
language or telephone number.
The payment of the applicable Membership Fee, and the acceptance of your
application by Indigo will entitle each PLUM PLUS Member to a twelve
(12) consecutive month (a “Term”) membership (a
“PLUM PLUS Membership”). At the end of the Term, PLUM
PLUS Members may elect to continue their PLUM PLUS Membership for an
additional Term at the then-current Membership Fee. If a PLUM PLUS
Member elects not to continue their PLUM PLUS Membership, their PLUM
PLUS Account shall be automatically converted to the plum Rewards
Program (subject to compliance with the terms and conditions of that
program). Upon such conversion, any PLUM POINTS balance will be
transferred into such alternative Indigo loyalty program.
You will be provided with a PLUM PLUS Member number (“PLUM PLUS Member
Number”), a corresponding PLUM PLUS Account, and a physical card and/or
virtual card (the “PLUM PLUS Card”) linked to your PLUM PLUS Member
Number and PLUM PLUS Account.
PLUM PLUS Membership benefits apply only to the individual PLUM PLUS
Account holder. PLUM PLUS Members cannot share their PLUM PLUS Member
Number, PLUM PLUS Card and/or PLUM PLUS Account information with anyone
else. PLUM PLUS Member Numbers are non-transferable. PLUM PLUS Account
information should be protected and kept secure, including but not
limited to, any PLUM PLUS Account password.
At any time, throughout the Term, including when making an Eligible
Purchase (as defined below) or when redeeming PLUM POINTS (as defined
below), PLUM PLUS Members must present their PLUM PLUS Card, and may be
asked to show a government issued photo for identification.
A PLUM PLUS Member must notify Indigo immediately if your PLUM PLUS Card
is lost or stolen. Notify a Participating Store employee at checkout or
contact our Customer Service Centre to ensure a replacement card and
replacement PLUM PLUS Account is properly issued to the correct PLUM
PLUS Member, and that all PLUM POINTS in your PLUM PLUS Account are
accessible only by you. The replacement PLUM PLUS Account shall be
attached to your previous PLUM PLUS Account history. Upon verification
of proper identification, a new PLUM PLUS Account and PLUM PLUS Card
will be provided to the PLUM PLUS Member. The accumulated unredeemed
PLUM POINTS balance shall remain intact.
Indigo assumes no liability or responsibility for PLUM POINTS redeemed
by any person(s) prior to your notifying our Customer Service Centre
that the PLUM PLUS Card is lost or stolen. Any PLUM POINTS redeemed
prior to notification shall be at the PLUM PLUS Member’s risk.
You must promptly advise us of any changes to personal information
including name, address, and email address, either by asking a
Participating Store employee to update the information in-store, by
visiting www.indigo.ca/plum or by contacting our
Customer Service Centre. Indigo will not be liable for misdirected email
or mail communications, including any notices under these Terms and
Conditions or any consequences where your personal information is
inaccurate or no longer valid. If we believe that some of our records
are inaccurate, we may contact you to verify our records. PLUM POINTS
are not divisible or transferrable in the case of divorce. PLUM POINTS
cannot be assigned, transferred, exchanged, sold, traded, bartered,
purchased or given by gift or otherwise sold. Upon the death of a PLUM
PLUS Member, the PLUM PLUS Member’s PLUM PLUS Account will be closed and
any PLUM POINTS in the account will be forfeited.
PLUM POINTS have no merchantable or cash value. The accumulation of PLUM
POINTS does not entitle a PLUM PLUS Member to any vested rights, and
neither Indigo nor the Program Partners (defined below) guarantees in
any way the continued availability of any reward, redemption level,
rebate or any other benefit. Indigo assumes no liability to PLUM PLUS
Members as regards the addition or deletion of Program Partners (defined
below).
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Membership Fees
The membership fee will be the amount prescribed by Indigo at the time
the application is processed or at the time of any renewal (the “Membership Fee”). We may change the Membership Fee from time to time, however, any
such changes will only apply to new applicants following the change or
to PLUM PLUS Members at their next renewal. Unless otherwise indicated,
the Membership Fee is in Canadian Dollars and does not include taxes.
Taxes may vary depending on your province or territory of residence.
PLUM POINTS cannot be redeemed to pay for the Membership Fee.
For any current iRewards members who wish to participate in the Program,
the first year’s Membership Fee for the Program shall be waived. More
details on iRewards members becoming PLUM PLUS Members can be found
here.
Membership Fees are non-refundable.
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Program Benefits
Indigo may designate, from time to time, partners from whom PLUM PLUS
Members will be able to redeem PLUM POINTS or receive other Program
benefits (the “Program Partners”).
The Program allows PLUM PLUS Members to:
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Collect PLUM POINTS when making purchases in-store, online and through
the Indigo mobile app of items specified from time to time by Indigo
(“Eligible Purchases”), and to redeem these PLUM
POINTS for rewards, benefits and/or rebates offered by Indigo from
time to time. Eligible Purchases are subject to certain exclusions
from time to time. See Section 6 below for further details.
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Receive a 10% discount on the final pre-tax price, net of discounts,
on Eligible Purchases made in-store, online and through the Indigo
mobile app (“PLUM PLUS Discount”). PLUM PLUS Discount
is subject to certain exclusions from time to time. See Section 6
below for further details.
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Receive complimentary shipping on any www.indigo.ca order with no
minimum purchase amount. This complimentary shipping excludes
heavy/oversized product or shipments to remote areas as described at
www.indigo.ca/freeshipping.
A valid PLUM PLUS Card must be used at time of purchase to: (a) collect
PLUM POINTS, (b) receive the PLUM PLUS Discount s, and (c) receive other
benefits, including complimentary shipping (if available).
From time to time, Indigo may advertise or make exclusive offers to
select PLUM PLUS Members to collect/redeem PLUM POINTS for items other
than a discount reward or receive other benefits or discounts.
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Program Exclusions
Products and services eligible for earning and/or redeeming PLUM POINTS
shall be posted at www.indigo.ca/plumrewards and updated on a periodic
basis.
Due to some statutory requirements and vendor agreements, certain
products and services may be excluded from the PLUM PLUS Discount. See
each offer for details (e.g. everyday discounts, promotions, seasonal
sales, etc.) or visit plum plus exclusions for
an exhaustive exclusions list. Unless explicitly stated, the PLUM PLUS
Discount does not apply in conjunction with any coupons, offers or with
any corporate or prearranged group discounts such as employee, educator,
corporate, institutional, and volume discounts.
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Collecting PLUM POINTS
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There are several ways to earn PLUM POINTS:
In-Store at Checkout or Mobile Checkout (iQueue): The PLUM PLUS
Member’s personal PLUM PLUS Card must be presented to the cashier
before an Eligible Purchase (as defined under Section 5 above)
transaction is completed.
In-Store at kiosk: The PLUM PLUS Member is responsible for adding
their PLUM PLUS Member Number to any Eligible Purchase transaction
made at kiosk.
Online and Indigo mobile app: Sign in with your email address and
password. Make sure your PLUM PLUS Account is registered to your
www.indigo.ca online account before the Eligible Purchase
transaction is completed.
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PLUM POINTS will be awarded at the rate of 5 PLUM POINTS for each
pre-tax dollar spent on Eligible Purchases. PLUM POINTS will be
calculated by reference to the net total on each receipt, which is
calculated as Eligible Purchase price less taxes and any discounts.
The total PLUM POINTS awarded and reflected on the receipt will be
rounded up or down to the nearest whole point, based on the closest 10
cents spent.
Example: $2.30 x 5 equals 11.5 points awarded and will
round up to 12 points
Example: $2.28 x 5 equals 11.4 points and will round down
to 11 points
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Indigo may, at its option, offer special promotions from time to time
that allow PLUM PLUS Members to earn additional PLUM POINTS (“bonus PLUM POINTS”). Such bonus PLUM POINTS, once awarded, will form part of the PLUM
PLUS Member’s PLUM POINTS balance (the PLUM POINTS and any bonus PLUM
POINTS collectively referred to as “PLUM POINTS”).
Bonus PLUM POINTS may be temporary, where the bonus PLUM POINTS must
be redeemed by the PLUM PLUS Member during a prescribed period,
failing which such bonus PLUM POINTS will expire. On occasion, bonus
PLUM POINTS will be issued for a particular Eligible Purchase or
activity after the purchase or activity has taken place and will be
reflected on a receipt at a later Eligible Purchase transaction date,
online or through the Indigo mobile app.
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Except as described below, all PLUM POINTS awarded for an Eligible
Purchase as well as the PLUM PLUS Member’s current PLUM POINTS balance
are shown on the receipt for each Eligible Purchase when a PLUM PLUS
Card is used. In the event that PLUM POINTS do not appear on a receipt
due to a technical failure, they will be reflected on a receipt at a
later Eligible Purchase transaction date, or online or through the
Indigo mobile app.
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Occasionally, through specified promotions by Participating Stores
and/or Program Partners, additional PLUM POINTS (and/or other rewards,
promotions or benefits) may be awarded for using the PLUM PLUS Card,
or for being a PLUM PLUS Member. These PLUM POINTS may not always be
recorded on the receipt at the time of an Eligible Purchase, in which
event, the balance will be reflected on a receipt at a later Eligible
Purchase transaction date, or online or through the Indigo mobile app.
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Indigo’s standard
Return/Exchange Policy
applies to each Eligible Purchase made by PLUM PLUS Members. In the
event of a return/exchange of any Eligible Purchase, any PLUM POINTS
awarded will be automatically adjusted, if applicable, from the PLUM
PLUS Account that was used for the Eligible Purchase (whether or not
the PLUM PLUS Card is presented at the time of return and/or
exchange). Upon the return and/or exchange of Indigo products awarded
through the redemption of PLUM POINTS, all redeemed PLUM POINTS will
revert to the PLUM PLUS Member’s PLUM PLUS Account.
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PLUM POINTS may be awarded retroactively at Indigo’s sole discretion
if the original receipt and your PLUM PLUS Card is produced in-store
within 14 days of the date of the original Eligible Purchase. In the
case of a discrepancy regarding a PLUM PLUS Member’s PLUM POINTS
balance, our internal database and records will govern. Discrepancies
must be addressed with our Customer Service Centre within three (3)
months of the date on which the discrepancy occurred.
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PLUM POINTS will not be awarded on the portion of the Redemption
Transaction (as defined below) paid for by redemption of PLUM POINTS.
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Redeeming PLUM POINTS
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PLUM POINTS may be redeemed for rewards consisting of a
predetermined dollar discount reward off a purchase in-store, online
or through the Indigo mobile app in accordance with the PLUM POINTS
redemption schedule in force on the date when the PLUM POINTS are
redeemed by the PLUM PLUS Member (“Redemption Transaction”).
| 2,500 |
$5 |
| 4,500 |
$10 |
| 8,500 |
$20 |
| 20,000 |
$50 |
| 35,000 |
$100 |
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35,000 PLUM POINTS is the maximum number of PLUM POINTS that may be
redeemed in any single Redemption Transaction.
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PLUM POINTS may not be redeemed for in-store purchases made entirely
at in-store kiosks.
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From time to time, special promotions may be run during which one or
more redemption level(s) may temporarily be altered and/or suspended,
new redemption levels added, or points may be redeemed directly
towards the purchase of specific products or services. Promotions may
vary from store to store and between in-store, kiosk, online and the
Indigo mobile app.
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A PLUM PLUS Member’s PLUM POINTS balance will be reduced by the number
of points required to obtain the desired point redemption level.
Unredeemed PLUM POINTS plus any PLUM POINTS awarded in the current
Redemption Transaction will remain in the PLUM PLUS Member’s Account
and can be applied to a subsequent Redemption Transaction.
In-store at Checkout, Mobile Checkout (iQueue) or kiosk: In
accordance with Federal and Provincial tax legislation, GST, PST,
HST and any other applicable taxes are calculated and payable by the
PLUM PLUS Member on the full amount of the purchase price of the
item during a Redemption Transaction.
Online: In accordance with Federal and Provincial tax legislation,
GST, PST, HST, and any other applicable taxes and delivery are
calculated and payable by the PLUM POINTS redemption amount the PLUM
PLUS Member is using during the Redemption Transaction. (Example:
Member adds $10 product to cart and wants to use 2,500 points
($5.00) to redeem during the on-line transaction - the Member’s
points will be allocated against both the purchase price, delivery
(if applicable) & the tax portion of the purchase).
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PLUM POINTS can only be redeemed if the required redemption level is
acquired prior to the Redemption Transaction. A Member may not make
more than two (2) redemptions, at any reward level, within one day.
Only one redemption is available per Redemption Transaction.
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When redeeming PLUM POINTS, Indigo will automatically select the
maximum eligible PLUM POINTS redemption level available.
Alternatively, if at Checkout, you may select a different eligible
redemption level by informing the cashier prior to the Redemption
Transaction. In either case, your PLUM PLUS Account must have the
appropriate number of PLUM POINTS.
Example: If you have accumulated 9,000 PLUM POINTS, the maximum
redemption level available is 8,500 PLUM POINTS. However, if at
Checkout, you may elect to redeem only 4,500 points on a $30.00
transaction; in this case the reduction off the purchase price will
be $10.00.
If the purchase price is lower than the redemption value of the
points, the remaining dollar value equivalent of the redeemed points
will be forfeited.
Example: If you have accumulated 8,500 PLUM POINTS and wish to
redeem all these points on a transaction with a purchase price of
eligible products of $15.00, then the reduction off the purchase
price will be $15.00 and the difference between the $20.00 maximum
reward discount and the $15.00 discount (i.e. $5.00) will be
forfeited.
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Privacy
We respect the privacy of your personal information. Please review our
Privacy Policy for how we collect, use, disclose and manage your personal
information.
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Expiry/Suspension/Termination of a Membership
The PLUM PLUS Card is not a credit card and is the property of Indigo. It
may be revoked at any time by Indigo in the event of a breach of these
Terms and Conditions by a PLUM PLUS Member, misuse or abuse of the Program
by a PLUM PLUS Member, fraud, and/or any other actions deemed by Indigo,
at Indigo’s sole discretion, to be contrary to the Program or the
interests of its PLUM PLUS Members. In the event that your participation
in the Program is cancelled, all accumulated PLUM POINTS in your PLUM PLUS
Account may be forfeited and removed.
Any unauthorized reproduction of the PLUM PLUS Card may lead to legal
prosecution and forfeiture of all PLUM POINTS, as well as termination of
the applicable PLUM PLUS Membership.
Indigo reserves the right to restrict redemption or put a “hold” on PLUM
POINTS for up to ninety (90) days from the date the PLUM POINTS are
posted to a PLUM PLUS Account if Indigo has reasonable belief that fraud
has occurred or in the event of a breach or suspected breach of these
Terms and Conditions.
If a PLUM PLUS Member chooses not to renew their PLUM PLUS Membership,
upon expiry of the PLUM PLUS Membership, a PLUM PLUS Member shall
automatically become a member of the plum Rewards Program (subject to
compliance with the terms and conditions of that program), and any PLUM
POINTS balance will be transferred into such alternative Indigo loyalty
program. In such a case, your PLUM PLUS Member Number shall be
transferred to the alternative Indigo loyalty program.
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Program Changes
Reside Outside of Quebec >>
Indigo may restrict, suspend, or modify the Program, at its sole
discretion. Any material changes to these terms and conditions will be
posted online at www.indigo.ca/plum and may also be
emailed directly to PLUM PLUS Members and/or made available at the
Participating Stores. Material changes include changes to the Program
benefits. Material amendments or changes shall take effect at the
beginning of the next Term.
Reside in Quebec >>
In the event these Terms and Conditions, or any aspect of the Program is
restricted, modified, suspended or changed, Indigo will provide you
advance notice of at least sixty (60) days before the amendment comes
into effect. Such notice will be provided by posting the amended terms
and conditions online at www.indigo.ca/plum, and by
sending you written notice to the email address associated with your
PLUM PLUS Account. Upon receipt of such notice, you may rescind or
cancel your participation in the Program by sending Indigo notice no
later than thirty (30) days after the amendment comes into force, at the
address or email address indicated in the notice. Any PLUM POINTS
balance will be transferred into the plum Rewards Program. Material
amendments or changes shall take effect at the beginning of the next
Term.
If you do not exercise your right to rescind or cancel your
participation in the Program by sending Indigo notice no later than
thirty (30) days after the amendment comes into force, your continued
participation in the Program at any time after such thirty (30) day
delay has expired, will constitute your consent to be bound by the
amendment.
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Termination of the Program
We reserve the right to terminate the Program, or any part of it, and will
provide sixty (60) days prior written notice to be provided at
Participating Stores, on our website at www.indigo.ca or through other
communications to PLUM PLUS Members, including email. Upon termination of
the Program, PLUM PLUS Members shall become a member of the plum Rewards
Program (subject to compliance with the terms and conditions of that
program), and have the remaining PLUM POINTS balance transferred into such
alternative Indigo loyalty program.
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Disclaimer of Representation, Warranties and Conditions
YOUR USE OF THE PROGRAM IS AT YOUR OWN RISK. THE PROGRAM AND ALL
INFORMATION, CONTENT, MATERIALS INCLUDED ON OR OTHERWISE MADE AVAILABLE TO
YOU THROUGH THE PROGRAM ARE PROVIDED BY INDIGO ON AN "AS IS" AND "AS
AVAILABLE" BASIS WITHOUT ANY REPRESENTATIONS, WARRANTIES OR CONDITIONS OF
ANY KIND (OTHER THAN THESE TERMS AND CONDITIONS), WHETHER EXPRESS OR
IMPLIED OR ARISING BY STATUTE, USAGE, TRADE, CUSTOM OR OTHERWISE. WITHOUT
LIMITING THE GENERALITY OF THE PRECEDING SENTENCE, INDIGO EXPRESSLY
DISCLAIMS ANY REPRESENTATIONS, WARRANTIES OR CONDITIONS OF OR RELATING TO
ACCURACY, COMPLETENESS, ACCESSIBILITY, TITLE, MERCHANTABLE QUALITY,
DURABILITY, PERFORMANCE AND FITNESS FOR A PARTICULAR PURPOSE.
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Limitation of Liability
INDIGO WILL NOT BE LIABLE TO YOU OR ANY OTHER PERSON FOR ANY INDIRECT,
INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE OR EXEMPLARY LOSS OR DAMAGE
ARISING FROM, CONNECTED WITH, OR RELATING TO THE PROGRAM OR THE USE OF THE
PROGRAM, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, USE, REPUTATION OR
GOODWILL UNDER ANY THEORY OF LIABILITY (WHETHER IN CONTRACT, TORT, STRICT
LIABILITY OR ANY OTHER THEORY OF LAW OR EQUITY), REGARDLESS OF ANY
NEGLIGENCE OR OTHER FAULT OR WRONGDOING (INCLUDING WITHOUT LIMITATION
GROSS NEGLIGENCE AND FUNDAMENTAL BREACH) BY INDIGO OR ANY PERSON FOR WHOM
INDIGO IS RESPONSIBLE, AND EVEN IF INDIGO HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH LOSS OR DAMAGE BEING INCURRED.
PLUM PLUS MEMBERS ARE ENTIRELY RESPONSIBLE FOR KEEPING THEIR PLUM PLUS
ACCOUNT SECURE.
THE LAWS OF CERTAIN JURISDICTIONS, INCLUDING QUEBEC'S CONSUMER
PROTECTION ACT, DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR
CONDITIONS OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE
LAWS APPLY TO YOU, SOME OR ALL OF THIS SECTION MIGHT NOT APPLY TO YOU,
AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
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Arbitration, Class Action Waivers, No Jury Trial
Binding Arbitration >>
You agree that the sole and exclusive forum and remedy for any and all
disputes and claims that cannot be resolved informally and that relate
in any way to or arise out of the Program, shall be final and binding
arbitration, except to the extent that you have in any manner infringed
upon or violated or threatened to infringe upon or violate any
intellectual property right of Indigo, its affiliates or any third
party, or any privacy or publicity rights, in which case you acknowledge
that arbitration is not an adequate remedy at law and that injunctive or
other appropriate relief may be sought by Indigo, its affiliates or
applicable third parties.
No Class Actions >>
You agree that you will bring any claim against us in your individual
capacity and not as part of a class arbitration, class proceeding or
representative action.
No Jury Trial >>
If for any reason a claim or proceeding in a court is permitted, you
waive any right to a jury trial.
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Governing Law
These Terms and Conditions and all related matters are governed solely by
the laws of the Province of Ontario, Canada and the applicable federal
laws of Canada, without regard to conflict of laws principles. The United
Nations Convention on Contracts for the International Sale of Goods shall
not apply. Subject to Section 14, any dispute between you and Indigo
arising out of or relating these Terms and Conditions shall be resolved
before the Courts of Ontario, sitting in the City of Toronto.
If you are resident of Quebec when you use the Program, these Terms and
Conditions and all related matters are governed solely by the laws of
the Province of Quebec, Canada and the applicable federal laws of
Canada, without regard to conflict of laws principles, and all disputes
shall be resolved before the Courts of Quebec, sitting in the City of
Montreal. The United Nations Convention on Contracts for the
International Sale of Goods shall not apply.
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General
Our failure to exercise any of our rights, powers or remedies in these
Terms and Conditions or at law, or any delay in doing so, does not
constitute a waiver of those rights, powers or remedies. The single or
partial exercise of a right, power or remedy does not prevent its
subsequent exercise or the exercise of any right, power or remedy. Words
in the singular form shall be construed to include the plural and vice
versa, unless the context otherwise requires, and the word “including”
means “including but not limited to”.
Each of the provisions contained in these Terms and Conditions is
distinct and severable and a declaration in on validity or
unenforceability of any such provisions or part thereof by a court of
competent jurisdiction, will not affect the validity or enforceability
of any such other provisions of these Terms and Conditions.
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How to Contact Us
If you have any questions about the Program, please go online at
www.indigo.ca/plum, or by calling Customer Service
Centre at 1-877-977-PLUM (1-877-977-7586).