Toxic Client: Knowing and Avoiding Problem Customers

deGarrett Sutton

|anglais
17 mai 2016|
Toxic Client: Knowing and Avoiding Problem Customers de Garrett Sutton
24,99 $
Couverture souple
Obtenez 125 points privilègeᴹᴰ
Acheter en ligne
Livraison à une adresse
Expédié en 3 à 5 semaines.Expédition gratuite pour les commandes d’au moins 35 $
Cueillette en magasin
Pour savoir si la cueillette en magasin est offerte,
Trouver en magasin
Non vendu en magasin
Les prix et les offres peuvent différer de ceux en magasin

description

Not every client is a good client!
Learn how to avoid problem clients that are more trouble than they're worth...

To succeed in business you must learn how to recognize and avoid the Toxic Client. With useful stories everyone can relate to, Toxic Client will show you how to handle the problem customers.

In that first flush of life as business owners, we often say Yes” to anyone who wants to hire us. We think the most important thing is establishing a client base. As long as we’re getting hired, that’s a good thing, and it’s all that matters.

But after a while, we learn an important truth: Not every client is a good client. In fact, some of them are truly toxic they contaminate our business environment and breed negativity about the work, they infect employees by lowering their morale, they exhaust and debilitate our energy reserves, and they drain our coffers.

Toxic Client: Knowing and Avoiding Problem Customers will teach readers how to:
Deal with Angry and Lying clients
Engage in Active Listening to spot potential trouble
Identify Freeloaders and Troublemakers
Stay clear of clients with Alcohol, Drug Use and Entitlementia issues
Dismiss and Avoid Toxic Clients

The book features a Bonus Section on using Collection Agencies, Mechanics’ Liens and Small Claims Court to get paid for your e orts.
Titre :Toxic Client: Knowing and Avoiding Problem Customers
Format :Couverture souple
Dimensions de l'article :208 pages, 9 X 6 X 1 po
Dimensions à l'expédition :208 pages, 9 X 6 X 1 po
Publié le :17 mai 2016
Publié par :Brisance Books Group LLC
Langue :anglais
Convient aux âges :Tous les âges
ISBN - 13 :9781944194031

Consulté récemment
|