Humble Inquiry: The Gentle Art of Asking Instead of Telling

byEdgar H. Schein

September 2, 2013|
Humble Inquiry: The Gentle Art of Asking Instead of Telling by Edgar H. Schein
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Communication is essential in a healthy organization. But all too often when we interact with people—especially those who report to us—we simply tell them what we think they need to know. This shuts them down. To generate bold new ideas, to avoid disastrous mistakes, to develop agility and flexibility, we need to practice Humble Inquiry.

Ed Schein defines Humble Inquiry as “the fine art of drawing someone out, of asking questions to which you do not know the answer, of building a relationship based on curiosity and interest in the other person.” In this seminal work, Schein contrasts Humble Inquiry with other kinds of inquiry, shows the benefits Humble Inquiry provides in many different settings, and offers advice on overcoming the cultural, organizational, and psychological barriers that keep us from practicing it.
Edgar H. Schein is the Society of Sloan Fellows Professor of Management Emeritus at the MIT Sloan School of Management. His previous books include Helping; Process Consultation Revisited; The Corporate Culture Survival Guide; DEC Is Dead, Long Live DEC; Organizational Culture and Leadership; and Career Anchors.
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Title:Humble Inquiry: The Gentle Art of Asking Instead of Telling
Format:Paperback
Product dimensions:144 pages, 8.45 X 5.44 X 0.41 in
Shipping dimensions:144 pages, 8.45 X 5.44 X 0.41 in
Published:September 2, 2013
Publisher:Berrett-Koehler Publishers
Language:English
Appropriate for ages:All ages
ISBN - 13:9781609949815

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