The Mind and Heart of the Negotiator by Leigh L. ThompsonThe Mind and Heart of the Negotiator by Leigh L. Thompson

The Mind and Heart of the Negotiator

byLeigh L. Thompson

Paperback | October 23, 2008

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KEY BENEFIT: This text provides an integrated view of what to do and what to avoid at the bargaining table, facilitated by an integration of theory, scientific research, and practical examples.
KEY TOPICS: Over 100 case study examples of negotiations from the business world are used to analyze and demonstrate points. These cases offer readers current and realistic examples of negotiating in managerial and executive contexts, and a look at the real-world. The book shows complex, commonly-occurring negotiating situations—such as negotiating with agents, mediation and arbitration, negotiating via e-mail and conference call, negotiating with competitor companies, and negotiating cross-culturally.
For attorneys, arbitrators, and other negotiators, and many other professions with . It weaves together a wide range of disciplines in its study of negotiation, including economics, psychology, sociology, and organizational behavior.

Title:The Mind and Heart of the NegotiatorFormat:PaperbackDimensions:432 pages, 9.19 × 7.04 × 0.79 inPublished:October 23, 2008Publisher:Pearson EducationLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0131742272

ISBN - 13:9780131742277


Table of Contents

Chapter 1  Negotiation: The Mind and the Heart    
Chapter 2  Preparation: What to Do Before Negotiation    
Chapter 3  Distributive Negotiation: Slicing the Pie    
Chapter 4  Win-Win Negotiation: Expanding the Pie   


Chapter 5  Developing a Negotiating Style    
Chapter 6  Establishing Trust and Building a Relationship    
Chapter 7  Power, Persuasion, and Ethics    
Chapter 8  Creativity and Problem Solving in Negotiations   


Chapter  9  Multiple Parties, Coalitions, and Teams    
Chapter 10  Cross-Cultural Negotiation    
Chapter 11  Tacit Negotiations and Social Dilemmas    
Chapter 12  Negotiating via Information Technology   


Appendix 1  Are You a Rational Person? Check Yourself    
Appendix 2  Nonverbal Communication and Lie Detection    
Appendix 3  Third-Party Intervention    
Appendix 4  Negotiating a Job Offer