Order Deadlines

As we approach Mother’s Day, we recommend following these guidelines:

Shop online early. To ensure your packages arrive before May 7, consider placing your order for any in-stock items before Monday, April 26.

Shop online and pick up in store in as little as 3 hours. Contactless curbside pickup is also available at select stores.

Allow extra time if your delivery address is in a remote postal area.

Ship to GTA, Windsor, Montreal and Ottawa Corridor (to arrive on or before Friday, May 7)

Standard Shipping Order Deadline	Rush Shipping Order Deadline*
Tuesday, May 4	Order by noon, Thursday, May 6

Shipping to Major Urban Centres (to arrive on or before Friday, May 7)

Standard Shipping Order Deadline	Rush Shipping Order Deadline*
Wednesday, April 28	Order by noon, Wednesday, May 5

Ship Elsewhere in Canada** (to arrive on or before Friday, May 7)

Standard Shipping Order Deadline	Rush Shipping Order Deadline*
Monday, April 26	Order by noon, Tuesday, May 4

Ship to Store Orders** (to arrive on or before Friday, May 7)

Item Availability	Order By
In-stock Items	Wednesday, April 28

*Not all items are eligible for Rush Shipping.

**Please allow one additional week when shipping orders to Northern Regions and Remote Centres.

Note: Estimated ship dates (ESD) will be calculated and shown in checkout based on the items in your basket and your shipping address. Some items may ship more quickly than others.

Shop Mother's Day Gifts

International Shipping

We can deliver to destinations outside of Canada or the U.S., but we can’t guarantee delivery dates to those destinations.

Missed an Order Deadline?

Don't worry! We offer you many ways to get your gifts on time. You can shop online and pick up in store in as little as 3 hours, send a Chapters Indigo Electronic Gift Card, or schedule your delivery in as little as 2 hours with Instacart.

Free Standard Shipping

on eligible orders $35 and over when shipping within Canada. See Eligibility

Free Contactless Curbside Pickup

for most items, in select stores. See Eligibility

Free Returns

for eligible items up to 30 days from shipping date. See Eligibility & Returns Policy

As we approach the holidays, we recommend following these guidelines:

1. Shop early to ensure your packages arrive by December 23.

2. Shop online and pick up in store in as little as 3 hours. Contactless curbside pickup is also available at select stores.

3. Allow extra time if your delivery address is in a remote postal area.

Shipping Destination	Standard Shipping Order Deadline	Rush Shipping Order Deadline, Order by 12pm ET*
GTA, Windsor, Montreal & Ottawa Corridor	Sunday, December 19, 2021	Tuesday, December 21, 2021
Major Urban Centres	Tuesday, December 14, 2021	Tuesday, December 21, 2021
Elsewhere in Canada**	Sunday, December 12, 2021	Tuesday, December 21, 2021
Ship to Store Orders	Tuesday, December 14, 2021	-
International Shipping We can deliver to destinations outside of Canada or the U.S., but we can’t guarantee delivery dates to those destinations.