Heather Reisman is the founder, Chair and CEO of Indigo, Canada’s largest book, gift and specialty toy retailer, and co-founder of Kobo, a leading global eReading company. Ms. Reisman was born in Montreal and educated at McGill University.
For the first 16 years of her career Ms. Reisman was Managing Director of Paradigm Consulting, the strategy and change management firm she co-founded in 1979. Paradigm was the world's first strategic change consultancy and pioneered many organizational change strategies still in use today.
Heather is a former Governor of McGill University and of the Toronto Stock Exchange. She has served on many North American boards and continues to serve as a Director on the board of Onex Corporation, and as an Officer of Mount Sinai Hospital. She is also a member of the Bilderberg Steering Committee, a geo-political think group.
Ms. Reisman is the recipient of several awards including The Order of Canada; the WXN Top 100 Most Powerful Women; Waterloo Entrepreneur Hall of Fame, University of Waterloo; International Distinguished Entrepreneur Award, University of Manitoba; John Molson School of Business Award of Distinction, Concordia University; and the Desautels Management Achievement Award in recognition of her outstanding contribution to Canadian business and society. She is the recipient of Honourary Doctorates from Ryerson University (2006), Wilfred Laurier University (2009), Mount Allison University (2010) and St. Francis Xavier University (2013). In 2015, Ms. Reisman was inducted into the Canadian Business Hall of Fame.
Ms. Reisman is married to Gerald Schwartz, Chair and CEO of Onex Corporation. She has four children and nine grandchildren.
Ms. Carr joined Indigo in November 2013 as Senior Vice President, Finance and was promoted to the Executive Vice President and Chief Financial Officer role in June 2014. Laura is responsible for Indigo’s Finance, Accounting, Merchandise Financial Planning and Allocation, Business Intelligence, Internal Audit, Store Planning and Construction, Loss Prevention and Indirect Procurement teams. She also serves as a Board Director for the Indigo Love of Reading Foundation and for the Calendar Club joint venture.
Laura qualified as a Chartered Accountant with PricewaterhouseCoopers. Whilst at PwC in London, England and Sydney, Australia, Laura worked mainly with retail clients. Prior to joining Indigo, she was Regional Chief Financial Officer, Americas and Chief Financial Officer, United Kingdom for JT International. Laura holds a BSc. (Hons) in Accounting from Cardiff University in Wales.
Kirsten Chapman is responsible for the omni-channel marketing activities for Indigo, driving the brand experience across all platforms. Kirsten is also responsible for e-commerce and driving the end to end experience across desktop, tablet and mobile. Kirsten was part of Indigo’s founding team in 1996, in the role of Senior Vice President Marketing. From 2000 through 2010 Kirsten held positions at Watt Design Group, Cott Corporation, Roots and Pistachio. From 2010 to 2012, Ms. Chapman was a retail strategist for the specialty retail consulting firm, Joe Jackman Brands. Ms. Chapman rejoined Indigo in January 2013 as Executive Vice President, Online and Mobile. Kirsten holds a Bachelor of Economics degree from McGill University and lives in Toronto with her husband and 3 children.
Laura Dunne joined Indigo in October 2010 and is responsible for the Company's human resources and organizational development. Laura came to Indigo after almost a decade at Canadian Tire where she most recently served as Senior Vice President, Human Resources and sat on the retailer's Executive Committee. Along with her passion for retail, Laura brings a broad range of experience in all aspects of human resources, including HR strategy development, organization design, change management, employee communications, talent management and development, succession planning, employee and labour relations, total rewards design and delivery, talent acquisition, and employee engagement strategies, to Indigo.
Laura holds a Bachelor of Arts from the University of Toronto.
Kathleen Flynn joined Indigo in February 2000 as Corporate Counsel of Chapters Online, then Corporate Counsel of Chapters Inc. and now holds the position of General Counsel and Corporate Secretary of Indigo with responsibility for legal and corporate governance matters; she also oversees Indigo's real estate lease portfolio. Kathleen also serves as a Board Director for the Indigo Love of Reading Foundation and for the Calendar Club joint venture. Previously, Ms. Flynn was corporate counsel with Sears Canada Inc. and prior to that was in private practice.
Kathleen holds an LLB degree from Queen's Law School and a Masters Degree in law from Osgoode Hall.
Tod Morehead joined Indigo in October 2012 and is head merchant for all general merchandise categories in the store. He is accountable for identifying and building general merchandise categories as Indigo transforms its assortments for the future.
Todd started his merchandising career at Macys West in San Francisco. After ten years with Macys, Tod started his own women’s apparel business in San Francisco called Mike & Tod which was sold in many of the best catalogs and through specialty retailers in the U.S. Since then, he has taken on increasing responsibility with several respected companies in the U.S. including roles as Vice President of Merchandising at Bath and Body Works, General Merchandise Manager of Dean and Deluca and most recently as Executive Vice President of Merchandising at Martha Stewart Living Omnimedia. Tod has a wealth of experience and success in building great retail brands and developing new retail business.
Tod holds a Bachelor of Science degree from Pepperdine University in Malibu, California.
Krishna Nikhil joined Indigo in September 2014 and is responsible for the Print business, which spans all books and magazines, as well as the overall strategic direction of the Company.
Prior to joining Indigo, Krishna was at McKinsey & Company, a global management consulting firm, for over 11 years, where he was a Partner based in the Toronto office and a leader in the North American Retail Practice. Krishna began his career in e-commerce, first in the e-commerce business development group at Capital One and subsequently at dot-com start-up, Skulogix.
Krishna is the Chair of the Board of Street Kids International and a Vice Chair of the Toronto East General Hospital Foundation. He holds Master’s and Bachelor’s degrees in Engineering from the University of Toronto.
Sumit Oberai joined Indigo in April 2006 and is responsible for all Information Technology functions at Indigo. Additionally, Mr. Oberai has responsibility for Indigo’s Loyalty and Customer Intelligence functions including the iRewards and Plum Rewards loyalty programs. Prior to joining Indigo, Sumit was Senior Vice President, Engineering at Eloqua, a software company acquired by Oracle in 2013, and a consultant for McKinsey & Company where he focused on strategy and operations for technology and telecom clients. Before that, he held various technology leadership roles at Critical Path, DocSpace, and Nortel Networks.
Sumit holds a Masters of Business Administration from INSEAD, a Masters of Computer Engineering from University of Toronto, and a Bachelors of Mathematics and Engineering from Queen's University where he graduated as the Gold Medalist.
Michael Tan joined Indigo in February 2015 and is responsible for Supply Chain Management, Global Sourcing, Process Engineering, Retail and E-commerce Fulfillment and Transportation.
From 2009 to 2015, Michael worked at Hudson’s Bay Company overseeing supply chain and logistics operations for the company’s five banners including Hudson’s Bay in Canada and Lord & Taylor and Saks Fifth Avenue in the US. His career began in Southeast Asia working on marine-based logistics solutions and has spanned over various industries inclusive of automotive, pharmaceuticals and consumer products across North America.
Michael holds a Masters of Business Administration from The Richard Ivey School of Business at The University of Western Ontario and a Bachelors of Business from The University of Ottawa.
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