Heather Reisman is the founder, Chair and CEO of Indigo, Canada’s largest book, gift and specialty toy retailer, and co-founder of Kobo, a leading global eReading company. Ms. Reisman was born in Montreal and educated at McGill University.
For the first 16 years of her career Ms. Reisman was Managing Director of Paradigm Consulting, the strategy and change management firm she co-founded in 1979. Paradigm was the world's first strategic change consultancy and pioneered many organizational change strategies still in use today.
Heather is a former Governor of McGill University and of the Toronto Stock Exchange. She has served on many North American boards and continues to serve as a Director on the board of Onex Corporation, and as an Officer of Mount Sinai Hospital. She is also a member of the Bilderberg Steering Committee, a geo-political think group.
Ms. Reisman is the recipient of several awards including The Order of Canada; the WXN Top 100 Most Powerful Women; Waterloo Entrepreneur Hall of Fame, University of Waterloo; International Distinguished Entrepreneur Award, University of Manitoba; John Molson School of Business Award of Distinction, Concordia University; and the Desautels Management Achievement Award in recognition of her outstanding contribution to Canadian business and society. She is the recipient of Honorary Doctorates from Ryerson University (2006), Wilfrid Laurier University (2009), Mount Allison University (2010) and St. Francis Xavier University (2013). In 2015, Ms. Reisman was inducted into the Canadian Business Hall of Fame.
Ms. Reisman is married to Gerald Schwartz, Chair and CEO of Onex Corporation. She has four children and nine grandchildren.
Kirsten Chapman is responsible for the Indigo brand, for creating awareness and advocacy and for driving customer engagement through retail and digital channels. As Executive Vice President, E-Commerce, Kirsten drives the e-commerce selling and operations across all digital channels. As Chief Marketing Officer, Kirsten oversees the management of the brand, including consumer insights, loyalty, digital, programmatic marketing, and corporate affairs. From 2000 through 2010 Kirsten held positions at Watt Design Group, Cott Corporation, Roots and Pistachio. From 2010 to 2012, Ms. Chapman was a retail strategist for the specialty retail consulting firm, Joe Jackman Brands. Ms. Chapman rejoined Indigo in January 2013 as Executive Vice President, Online and Mobile. Kirsten holds a Bachelor of Economics degree from McGill University and lives in Toronto with her husband and 3 children.
Gil Dennis joined Indigo in December 2015 and is responsible for driving customer centric strategies and employee engagement that aligns with Indigo’s vision, values and culture. Additionally, Gil has overall responsibility for Indigo’s retail store operations.
Gil has spent his entire 28 year career in retail. From 2011 to 2015, Gil was Senior Vice President of Stores at dressbarn, a division of Ascena Retail Group. Prior to dressbarn, Gil worked at Best Buy for 10 years in various retail and human resource leadership roles.
Gil holds a Bachelors of Science in Management from the University of Phoenix.
Kathleen Flynn joined the Company in February 2000 as Corporate Counsel of Chapters Online Inc., then holding the position of Corporate Counsel of Chapters Inc., and subsequently the position of General Counsel and Corporate Secretary of Indigo. Kathleen’s current role is as Executive Vice President, Real Estate, General Counsel and Corporate Secretary. She is responsible for legal and corporate governance matters, as well as overseeing the Company’s real estate portfolio. Kathleen also serves as a Board Director for the Indigo Love of Reading Foundation and for the Calendar Club joint venture. Previously, Kathleen was a partner in private practice in Toronto and was corporate counsel with Sears Canada Inc.
Kathleen holds an LLB degree from Queen’s Law School and a Masters Degree in Law from Osgoode Hall.
Scott Formby, Indigo’s Chief Creative Officer, joined the company in January 2013. Scott is responsible for the unmistakable look and feel of all things Indigo, including its private label items and ‘phygital’ experience. Scott leads Indigo’s creative teams at the brand’s Toronto Headquarters as well as the New York Design Studio.
Scott’s creative vision, innovative ideas and versatile design acumen have played a key role in Indigo’s transformation to a cultural department store. Prior to joining Indigo, Scott was the Global Creative Director at Frette, SVP + Creative Director at Lucky Brand and Senior Vice President + Creative Director, Apparel and Accessory Design at J. Crew.
Scott holds an AAS Degree from Parsons School of Design, a Masters of Business Administration from New York University’s Leonard N. Stern School of Business and a Bachelor of Arts degree from Brown University.
Mr. Loudon joined Indigo in August 2014 as Senior Vice President, Business Performance, and assumed the role of Interim Chief Financial Officer in February 2017. Craig is responsible for Indigo’s Finance, Accounting, Merchandise Financial Planning and Allocation, Business Intelligence, Internal Audit, and Loss Prevention teams. He also serves as a Board Director for the Calendar Club joint venture.
For over 20 years, Craig has held senior finance and operations roles in the retail, manufacturing, transportation and management consulting industries. Mr. Loudon holds an MBA from INSEAD, and a Bachelor of Commerce from McGill University.
Tod Morehead joined Indigo in October 2012 and is head merchant for all general merchandise categories in the store. He is accountable for identifying and building general merchandise categories as Indigo transforms its assortments for the future.
Todd started his merchandising career at Macys West in San Francisco. After ten years with Macys, Tod started his own women’s apparel business in San Francisco called Mike & Tod which was sold in many of the best catalogs and through specialty retailers in the U.S. Since then, he has taken on increasing responsibility with several respected companies in the U.S. including roles as Vice President of Merchandising at Bath and Body Works, General Merchandise Manager of Dean and Deluca and most recently as Executive Vice President of Merchandising at Martha Stewart Living Omnimedia. Tod has a wealth of experience and success in building great retail brands and developing new retail business.
Tod holds a Bachelor of Science degree from Pepperdine University in Malibu, California.
Krishna Nikhil joined Indigo in September 2014 and is head merchant for all book and reading categories, across all channels, including ebooks and magazines. Krishna is also responsible for the strategic planning process for the Company and oversees Indigo’s Love of Reading Foundation.
Prior to joining Indigo, Krishna was at McKinsey & Company, a global management consulting firm, for over 11 years, where he was a Partner based in the Toronto office and a leader in the North American Retail Practice. Krishna began his career in e-commerce, first in the e-commerce business development group at Capital One and subsequently at dot-com start-up, Skulogix.
Krishna is a Vice Chair of the Toronto East General Hospital Foundation. He holds Master’s and Bachelor’s degrees in Engineering from the University of Toronto.
Bo Parizadeh was appointed Executive Vice President and Chief Technology Officer in May 2016. He is responsible for all Information Technology functions at Indigo, including enterprise and customer facing applications, architecture and technology strategy, infrastructure and operations, and project management. He joined the Company in January 2013 as Vice President, Customer Solutions, overseeing the digital and retail technology groups. Prior to joining Indigo, Bo was at SapientNitro, a global technology consulting firm for over 6 years, where he was the Interactive Development practice lead for the north east and west coast business groups within North America. Throughout his time at Sapient, Bo worked with a variety of clients in the financial and telecommunications industries, before ultimately moving his focus to the retail industry where he worked with large brands such as Target, Under Armour, and Disney, building best in class marketing and e-commerce platforms.
Bo holds a Computer Engineering degree from the University of Toronto.
Michael Tan joined Indigo in February 2015 and is responsible for Supply Chain and Logistics Management, the Global Sourcing of Indigo’s private label, and the Strategic Sourcing of goods and services not for resale.
From 2009 to 2015, Michael worked at Hudson’s Bay Company overseeing supply chain and logistics operations for the company’s five banners including Hudson’s Bay in Canada and Lord & Taylor and Saks Fifth Avenue in the US. His career began in Southeast Asia working on marine-based logistics solutions and has spanned over various industries inclusive of automotive, pharmaceuticals and consumer products across North America.
Michael holds a Masters of Business Administration from The Richard Ivey School of Business at The University of Western Ontario and a Bachelors of Business from The University of Ottawa.
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