Our Company


Heather Reisman — Chief Executive Officer of Indigo

Heather Reisman is the founder, Chair and CEO of Indigo, Canada’s largest book, gift and specialty toy retailer, and co-founder of Kobo, a leading global eReading company. Ms. Reisman was born in Montreal and educated at McGill University.

For the first 16 years of her career Ms. Reisman was Managing Director of Paradigm Consulting, the strategy and change management firm she co-founded in 1979. Paradigm was the world's first strategic change consultancy and pioneered many organizational change strategies still in use today.

Heather is a former Governor of McGill University and of the Toronto Stock Exchange. She has served on many North American boards and continues to serve as a Director on the board of Onex Corporation, and as an Officer of Mount Sinai Hospital. She is also a member of the Bilderberg Steering Committee, a geo-political think group.

Ms. Reisman is the recipient of several awards including The Order of Canada; the WXN Top 100 Most Powerful Women; Waterloo Entrepreneur Hall of Fame, University of Waterloo; International Distinguished Entrepreneur Award, University of Manitoba; John Molson School of Business Award of Distinction, Concordia University; and the Desautels Management Achievement Award in recognition of her outstanding contribution to Canadian business and society. She is the recipient of Honorary Doctorates from Ryerson University (2006), Wilfrid Laurier University (2009), Mount Allison University (2010) and St. Francis Xavier University (2013). In 2015, Ms. Reisman was inducted into the Canadian Business Hall of Fame.

Ms. Reisman is married to Gerald Schwartz, Chair and CEO of Onex Corporation. She has four children and nine grandchildren.

Laura Carr – Executive Vice President and Chief Financial Officer

Ms. Carr joined Indigo in November 2013 as Senior Vice President, Finance and was promoted to the Executive Vice President and Chief Financial Officer role in June 2014. Laura is responsible for Indigo’s Finance, Accounting, Merchandise Financial Planning and Allocation, Business Intelligence, Internal Audit, Store Development and Construction, and Loss Prevention. She also serves as a Board Director for the Indigo Love of Reading Foundation and for the Calendar Club joint venture.

Laura qualified as a Chartered Accountant with PricewaterhouseCoopers. Whilst at PwC in London, England and Sydney, Australia, Laura worked mainly with retail clients. Prior to joining Indigo, she was Regional Chief Financial Officer, Americas and Chief Financial Officer, United Kingdom for JT International. Laura holds a BSc. (Hons) in Accounting from Cardiff University in Wales.

Kirsten Chapman – Chief Marketing Officer and Executive Vice President, E-Commerce

Kirsten Chapman is responsible for the Indigo brand, for creating awareness and advocacy and for driving customer engagement through retail and digital channels. As Chief Marketing Officer, Kirsten oversees the management of the brand, including consumer insights, loyalty, digital, programmatic marketing, and corporate affairs. As Executive Vice President, E-Commerce, Kirsten drives the e-commerce selling and operations across all digital channels. From 2000 through 2010 Kirsten held positions at Watt Design Group, Cott Corporation, Roots and Pistachio. From 2010 to 2012, Ms. Chapman was a retail strategist for the specialty retail consulting firm, Joe Jackman Brands. Ms. Chapman rejoined Indigo in January 2013 as Executive Vice President, Online and Mobile. Kirsten holds a Bachelor of Economics degree from McGill University and lives in Toronto with her husband and 3 children.

Gil Dennis - Executive Vice President, Retail and Human Resources

Gil Dennis joined Indigo in December 2015 and is responsible for driving customer centric strategies and employee engagement that aligns with Indigo’s vision, values and culture. Additionally, Gil has overall responsibility for Indigo’s retail store operations.

Gil has spent his entire 28 year career in retail. From 2011 to 2015, Gil was Senior Vice President of Stores at dressbarn, a division of Ascena Retail Group. Prior to dressbarn, Gil worked at Best Buy for 10 years in various retail and human resource leadership roles.

Gil holds a Bachelors of Science in Management from the University of Phoenix.

Kathleen Flynn — General Counsel and Corporate Secretary

Kathleen Flynn joined Indigo in February 2000 as Corporate Counsel of Chapters Online, then Corporate Counsel of Chapters Inc. and now holds the position of General Counsel and Corporate Secretary of Indigo with responsibility for legal and corporate governance matters; she also oversees Indigo’s real estate lease portfolio. Kathleen also serves as a Board Director for the Indigo Love of Reading Foundation and for the Calendar Club joint venture. Previously, Ms. Flynn was corporate counsel with Sears Canada Inc. and prior to that was in private practice.

Kathleen holds an LLB degree from Queen's Law School and a Masters Degree in law from Osgoode Hall.

Tod Morehead — Executive Vice President and Group General Merchandise Manager

Tod Morehead joined Indigo in October 2012 and is head merchant for all general merchandise categories in the store. He is accountable for identifying and building general merchandise categories as Indigo transforms its assortments for the future.

Todd started his merchandising career at Macys West in San Francisco. After ten years with Macys, Tod started his own women’s apparel business in San Francisco called Mike & Tod which was sold in many of the best catalogs and through specialty retailers in the U.S. Since then, he has taken on increasing responsibility with several respected companies in the U.S. including roles as Vice President of Merchandising at Bath and Body Works, General Merchandise Manager of Dean and Deluca and most recently as Executive Vice President of Merchandising at Martha Stewart Living Omnimedia. Tod has a wealth of experience and success in building great retail brands and developing new retail business.

Tod holds a Bachelor of Science degree from Pepperdine University in Malibu, California.

Krishna Nikhil — Executive Vice President, Print and Chief Strategy Officer

Krishna Nikhil joined Indigo in September 2014 and is head merchant for all book and reading categories, across all channels, including ebooks and magazines. Krishna is also responsible for the strategic planning process for the Company and oversees Indigo’s Love of Reading Foundation.

Prior to joining Indigo, Krishna was at McKinsey & Company, a global management consulting firm, for over 11 years, where he was a Partner based in the Toronto office and a leader in the North American Retail Practice. Krishna began his career in e-commerce, first in the e-commerce business development group at Capital One and subsequently at dot-com start-up, Skulogix.

Krishna is a Vice Chair of the Toronto East General Hospital Foundation. He holds Master’s and Bachelor’s degrees in Engineering from the University of Toronto.

Michael Tan – Executive Vice President, Supply Chain, Logistics and Global Sourcing

Michael Tan joined Indigo in February 2015 and is responsible for Supply Chain and Logistics Management, the Global Sourcing of Indigo’s private label, and the Strategic Sourcing of goods and services not for resale.

From 2009 to 2015, Michael worked at Hudson’s Bay Company overseeing supply chain and logistics operations for the company’s five banners including Hudson’s Bay in Canada and Lord & Taylor and Saks Fifth Avenue in the US. His career began in Southeast Asia working on marine-based logistics solutions and has spanned over various industries inclusive of automotive, pharmaceuticals and consumer products across North America.

Michael holds a Masters of Business Administration from The Richard Ivey School of Business at The University of Western Ontario and a Bachelors of Business from The University of Ottawa.